Im the last person to leave a negative review online, usually I like to give companies the benefit of the doubt. But, when a company attempts to invade my privacy by asking me to send screenshots of my interaction with their technician named Zach in order to get out of a 6-months warranty agreement well, need I say more? Big yikes. Big red flag. Wish I could be writing something more positive, but I cant. Please book at your discretion. UPDATE: the company has apologized and wishes to honour the warranty agreement. However, Im not interested in anything they have to offer. Ill be seeking the services of another company. Thank you for reading.
- Approximate cost of services:
- $339.00
- Company Response
Hi Patricia thanks for your review. You are our valued and respected customer.We never refused a call back service to you and asked about those screen shots just to resolve the issue. Customers do send us screen shots as a proof.Anyway to make you feel satisfied about our service we are extending your warranty by 2 weeks without any charge. You can call us any time during 2 weeks time and we will give you a service at no cost to you. We wish you a happy weekend. Thanks for your business with us!