Springwater Construction

I hired Springwater Construction for an ensuite bathroom renovation based on their promises of excellent customer service, a 5-day timeline, and a competitive price. Unfortunately, the experience was a disaster from start to finish.
Adam and Roger were inconsistent with arrival times, starting the first day late at 1pm after I had to reach out. Tuesday, they didnt show up at all. By Wednesday, they were again late and worked past 6:30pm, disrupting our plans. On Thursday, they came at 10am but informed us they wouldnt return until the following Wednesday.

Communication was equally poor. I had reached out to Adam about additional services before the project began and waited four days for a reply. After work began, mistakes became apparent. Incorrect info on the quote, back-and-forth trips for materials, and questionable work quality. When I asked for a quote on minor mudding repairs, they completed it without confirmation. The mudding was so poorly done that I had to redo it myself and I asked not to be charged for it. No response until 5 days later when Adam calls Tuesday and was incredibly rude and insulting, accusing me of not wanting to pay them and suggesting we terminate the contract. This accusation was incredibly uncalled for and after some discussion he agreed to still come Wednesday to finish the work.

The final straw came after another contractor inspected the work. They noted the walls hadnt been waterproofed, and the waterproofing membrane was simply thrown away. The tile work was also problematic. Sharp niche edges and uneven tile cuts presented both safety and aesthetic issues. I contacted Adam to terminate the contract, leaving me $4,125 out of pocket with unfinished, poor-quality work. DO NOT WORK WITH THESE CONTRACTORS.

Hired Roger and his crew to remove a loaded wall and install an LVL on my main floor. Did not know what any of this was just knew I wanted open concept but the guys really knew their stuff and helped us out. Super quick and kind, it was nice having the crew here and I would recommend them to my friends and family.

Roger and his team did excellent work very professional and knowledgeable about his craft would highly recommend to anyone looking to get some remodeling done or anything else. Great work guys!

I am an Electrical Contractor, we work with Springwater Construction. Adam and Roger are great people to work with. Hard workers, great quality workmanship, and always looking out for the customers needs throughout the whole project. Highly recommend Springwater Construction.

Adam has done an excellent job! From start to finish the work was done on time and on quote, very refreshing. From start to finish he has kept us advised of all aspects. He is able to give senior discounts and works around our timings which in our case was a 10 to 5 work day. He is also pet friendly. We are currently compiling another list of home renovation projects for the new year.
Thank you Well done
Brian

I recently had my kitchen renovated by Springwater Constructionand I couldn't be happier with the results! Roger and Adam were complete pros and so easy to work with. The entire process, from the initial design consultation to the final installation, was flawless. The attention to detail and craftsmanship was outstanding. The project was completed on time and within budget. I highly recommend this Springwater Construction for anyone wanting to do renovations to their home. 10/10!

We can't say enough about how pleased we are with Springwater Construction. They remodeled our bathroom including enlarging our shower our home & completed remodel was truly wonderful. They were professional, did quality work with attention to every detail & tackled any issues that came up in a timely manner

After consulting with a few other contractors, we chose to hire Springwater Construction (SC) to complete our bathroom ensuite renovation. We initially contacted them via email. SC called me back same day and we briefly discussed the scope and cost of such a project. We then met for an on-site consultation. Roger and Adam were very friendly and knowledgeable. We were provided with a detailed quote which was very reasonable.. Overall what really made this renovation easy was Rogers attention to detail, precision and complete customer satisfaction. The electrical, the plumbing, the tiling was completed quickly and efficiently. When there were unforeseen problems, they were resolved quickly. Everyone that worked in our home prepped and cleaned up the work site ensuring that dust and debris was not transferred to other areas of our home. We are thrilled with the bathroom transformation and we ended up hiring them almost immediately after to complete another bathroom renovation.
Thank you Roger, Adam of SC, Brent ( plumber), Steve (electrical), Chris (tapper) for all your work. It was a pleasure working with you all. Well meet again for another reno.

Adam and Roger completed a kitchen renovation for us. We are thrilled with the finished project and we were also very happy with the process. They were good communicators and efficient in their work. We would strongly recommend them and hope to have them back for future projects.

Roger and Adam were very thorough and professional during the structural wall removal in my home. Roger took the time to explain the entire process and kept me informed on the progress throughout. They were ahead of schedule and on budget. Would definitely recommend Springwater Construction.