Serge replied promptly to my HomeStars request and visited me the next day to discuss my project. He offered me several upgrades at no extra charge. I chose his company on Monday and the crew showed up to shingle my roof on Friday, finishing my house and garage by the end of the day. They cleaned up well and Serge showed me the roof and talked me through what they did at the end of the day. Aside from some minor miscommunication, it was a fantastic experience.