Contracted out our move without consulting us
We originally contracted with Integrated Movers Group for a move in 2022. But they sold our contract to another moving company without consulting with us. The overall moving experience was horrible with Apollo.
We paid for a 3-person crew. Two crew members were useless and spoke no English. Only the crew lead driver was worth the money. The other two had horrible care and hygiene standards. Here is a sample of issues.
1) A futon mattress was placed naked without wrapping on the elevator floor.
2) Fragile furniture was placed unsecured in the moving truck. You will see floor lamps and a clothing rack placed all twisted.
3) The leather couch was scratched.
4) A child bunk bed was taken apart and put back together damaged.
For all the issues, we were offered a $100 credit.
- Approximate cost of services:
- $1,300.00