CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
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Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
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97%

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Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (365 reviews)

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Consumer
Consumer
1 review Ajax, ON
0/10

Door

David came to my home and I ordered a and paid the deposit on June 20th for a front door. The end of July I called him to cancel because I took a door from another company. He said I could not because the 10 days to cancel passed and the door was already ordered and the finance company would spoil my credit if I didn't honor my agreement. So cancel the other door. Around August 4th he called me that the manufacturer couldn't make the door the way I ordered it so they wanted me to change the design. I said no they need to honor their agreement. He send me a text that they cancel the order and refund my money. People DO NOT deal with these people. I repeat DO NOT DEAL with this company.

Approximate cost of services:
$3,894.00
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Company Response

Hi Michelle, I understand that you are upset with the fact that we had to cancel your order and refund your deposit. We are too.
Your request to cancel came 5 weeks after the initial order and your product was already in production. As it turns out, one of the options you requested is no longer available and we were able to cancel your order on that basis. As you stated, you were unwilling to compromise on your design. We thought it was the right thing to do to honour your original request, cancel your order and provide a full refund. In any event if you would like to proceed, we would be more than happy to reinstate your order. Please contact David directly. Hopefully we can add you to our list of thousands of satisfied customers and you will refer us to your friends and family.

Customer Care Department

James
James
0 reviews Pickering, ON
10/10

Replaced all my windows and doors

We had all of our windows and doors replaced by Consumer Direct and we couldn't be happier!

We were a little nervous about the buying process because we didn't know much about the product. David was very knowledgeable about the products and styles and helped us to find high quality windows and doors that fit within out budget.

With respect to installation, Dale and team were courteous, professional and on-time.

Our house looks so much more beautiful now, and we've increased our resale value by twice what we paid.

I highly recommend Consumer Direct Windows & Doors.

Approximate cost of services:
$30,000.00
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Company Response

Thank you so much for the great review. We are very pleased that you are happy with the work done.

Private User
Private User
Private User reviews Pickering, ON
10/10

Front Door Install

Highly recommend this company. We had a builder double for that desperately needed to be replaced. We chose to install a wider single for with side lites. The entire process was a great experience. The team is extremely patient and helpful with choosing between all the style and colour options. Install was great - the crew are very clean and tidy. They take pride in their work. We can’t believe the transformation our new door is and the curb appeal is a showstopper.

Approximate cost of services:
$9,800.00
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Company Response

Thank you for your review. We are very pleased that your happy with the work that was done. Enjoy the new door.

Michael in Scarborough
Michael in Scarborough
0 reviews Toronto, ON
10/10

3 New Entry Doors

David (Greenberg) walked us through all of our options and helped us pick doors that met our budget and needs without any pressure. They measured twice by two different people to make sure it everything was right. Installers were very professional and did a fantastic job. Looks great and makes such a huge difference in updating our house's decor.

Approximate cost of services:
$6,500.00
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Company Response

Thank you Michael for such a great review. We are so happy here at Consumer Direct that you are pleased with the work done.

Private User
Private User
Private User reviews Whitby, ON
10/10

Front door and new windows

Jerry and his team are so professional and helpful! They do outstanding work and I would highly recommend to anyone looking for new windows or doors! We’ve had Jerry come back for several different projects and are never disappointed.

Approximate cost of services:
$5,000.00
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Company Response

Hi there. Thank you for taking your time to write a review. We appreciate the continued business you have been giving us. Glad you are happy with the end results.

Private User
Private User
Private User reviews Whitby, ON
10/10

Front doors and Garage capping

Fabulous company to work with from beginning to end! After 21 yrs it was definitely time for new front doors. Jerry was Excellent to deal with, and with so many choices to make, he made it feel seamless and was very patient. We also capped our garage door frame to match the front door frame, per Jerry’s suggestion, perfect! The materials came in early, booking instal was easy and Dale and Shawn (the installers) were also Excellent and thorough!!
Signed, happy customer!

Approximate cost of services:
$6,800.00
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Company Response

Thank you for your review. We are glad that you liked the work provided to you by Jerry, Dale and Shawn. That's great that the door looks so good.... 21 years in the making! Thank you once again.

Dawn in Shakespeare
Dawn in Shakespeare
1 review Oshawa, ON
10/10

Windows

From the moment I met Jerry until the job was completed…. Super incredible. Customers service was completely above average. The installer was super nice and super clean. The work was beyond amazing.
Thanku soooooo much!!!!!!
Happy Customer Indeed

Approximate cost of services:
$2,100.00
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Company Response

Hi Dawn! Thank you for taking your time to write a review for the company. We are happy that your pleased with the end result. Thank you for your business.

LL
LL
1 review Oshawa, ON
10/10

Front door and big front window

I had a reno done to be able to move my mom in to my house. This included replacing a big bay window and my front door. It looks stunning ! I chose a dark grey colour and it really pops ! It has transformed a broken and tired looking window and door to an elegant modern masterpiece ! I’m getting constant great comments from friends and neighbours . Salesman Jerry delivered exactly what he promised at a reasonable price . The crew were courteous and professional . I’ll be replacing more windows with this company .

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your review. We are so happy that your window and door look amazing and transformed your home. We are looking forward into doing all your other windows. Once again thank you.

Rajesh Macwan in Pickering
Rajesh Macwan in Pickering
1 review Whitby, ON
10/10

Window and Patio doors installation

I set up an appointment with Jerry when I received the flyer in my Canada post mailbox. He was throughly professional and patiently answered all my questions and gave me a good price as well.
The real gems were the actual window installers Dale and Shawn. They were superb! Great job done! I am fully satisfied with their work.
I strongly recommend their service. You will never regret.

R. Macwan

Approximate cost of services:
$12,000.00
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Company Response

Thank you Rajesh for such a great review. We will forward the praise to Jerry, Dale and Shawn. Enjoy your new windows and patio doors.

Dinesh
Dinesh
1 review Courtice, ON
10/10

Patio Door service

I got my patio door with consumer Direct Windows and Doors through David. The service was really good and David was really helpful.

The installation was flawless and I am really satisfied with the work.

Approximate cost of services:
$1,750.00
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Company Response

Thank you for your review. We are pleased that you are very happy with your patio door.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
https://consumerdirectwindowsanddoors.ca/
905-433-3773
1-833-906-DOOR
1751 Wentworth St. #17 Whitby, ON

VAUGHAN
https://consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
40 Bradwick Dr, Concord, ON L4K 1K9

GOLDEN HORSESHOE
https://localwindows.ca/
905-660-0305
1-833-906-DOOR
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA WEST
https://west.consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
http://www.directwindowstricity.ca/
1-833-906-DOOR
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CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Shutters
SERVICES
Local showroom Windows Exterior Doors Shutters
SPECIALITIES
Windows, Exterior Doors
WEBSITE
https://consumerdirectwindowsanddoors.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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