CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
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Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
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96%

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Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (339 reviews)

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Kim
Kim
0 reviews Port Perry, ON
10/10

Service

After doing an excellent job the first time removing and
Replacing a patio door on The second floor we decided to
Have a patio door replaced with a new one.
Salesperson was professional, polite and prepared.
The price was fair so here we go again.
Highly recommend this company.

Approximate cost of services:
$2,200.00
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Company Response

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team. It's wonderful to know that our salesperson was professional, polite, and prepared, as we strive to provide top-notch customer service.

We're glad that you found our pricing fair and decided to choose us again for your patio door replacement. Your recommendation means a lot to us, and we're grateful for your trust and confidence in our company.

If you have any further needs or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to provide you with the same level of service and expertise whenever you need us. Thank you once again for your kind words, and we look forward to serving you again!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New windows

Very happy with the service and product. Kristen from sales was very helpful with getting the project completed to satisfaction.

Approximate cost of services:
$18,000.00
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Company Response

We're thrilled to hear that you had a great experience with our service and product! Thank you for your positive feedback and support!

Jon from Oshawa
Jon from Oshawa
1 review Whitby, ON
10/10

Complete Windows & Door Refresh!!!

It was time for a complete Out with Old and In with the New Window and Door Overhaul. I contacted Jerry and setup a time that worked for both of us. He was punctual, personable, and Very Professional. We discussed the options available and he was on his way. He never pushed the sale of anything and we never felt the pressure to buy from him. We loved the fact that it was a family business and Jerry really seemed to care about helping us with what we wanted and what we needed.

The windows (15), front door and patio door arrived before the ETA which was great and a installation date was set. The day of installation Luke, Brandon and crew arrived on time, carefully covered all the work area and got to the job at hand. Our installation was scheduled for 2 days and went perfectly. Brandon and Luke made sure to explain to us what they were doing and keep us abreadt of the complete progress. Upon completion they cleaned up perfectly. The doors and windows look amazing. I can't recommend Consumers Direct e tough!! Amazing experience from start to finish. A+++++++

Approximate cost of services:
$20,000.00
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Company Response

We greatly appreciate you sharing your exceptional experience with Consumers Direct Windows and Doors. Your feedback is invaluable to us, from Jerry's punctuality, personable approach, and professionalism to the early arrival of your windows and doors, the flawless installation by Luke, Brandon, and the crew, and the overall amazing service you received. Your recommendation and A+++++++ rating mean the world to us, and we're committed to delivering exceptional products and services to our valued customers. Thank you for choosing Consumers Direct, and we look forward to serving you again in the future.

Carla
Carla
1 review Ajax, ON
8/10

Windows

We had our windows done and the service was great. The team was efficient and where able to finish the service within two days. I would recommend to friends and family.

Approximate cost of services:
$28,461.00
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Company Response

Thank you for choosing Consumer Direct Windows and Doors for your window installation. We're glad to hear that our team provided great service and completed the job within two days. We appreciate your recommendation to friends and family. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

jastinder in Toronto
jastinder in Toronto
1 review Toronto, ON
4/10

Windows

Ordered them in September..they promised high quality within 8 weeks. They are average.. replaced versatile windows with basic for a alot more money. Salea guy had a good pitch , but follow through was terrible. They were late, we wouldn't have ordered if we knew how long it would take. They were installed in December.. Inataller where great. It took wag too long for one direction window

Approximate cost of services:
$4,000.00
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Company Response

Hi Jastinder. We're very sorry to hear we didn't meet your expectations. We are very transparent with our lead times and they are written on the face of the agreement. I'm sorry for the confusion, it was taking 8 to 10 weeks just have windows made last year. We turned everything as fast as we could from the date of the sale on Sept 22 to the installation on Dec 20. We replaced your inefficient double glass windows with triple glass windows qualifying for the Tier 2 rebate. Hardly a basic a window. We're so happy to hear you the installation went well and hope you enjoy your rebate. We'll try to be more clear with the lead time in the future.

Caryn in Toronto
Caryn in Toronto
0 reviews Oshawa, ON
10/10

LOVE OUR WINDOWS and DOORS

From our first meeting with Steve (salesman) to the installers (Gino) we have loved the process. We have beautiful new windows at an amazing price.

Approximate cost of services:
$17,000.00
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Company Response

Thank you for your kind words! We're thrilled you love your new windows. Enjoy!

Nat in Toronto
Nat in Toronto
1 review Amaranth, ON
10/10

Whole Home Renovation

Nick and Colin were so helpful in sourcing, and installing our windows for our new home.
They had fantastic communication with us, and helped to ensure our windows were exactly as we wanted.
Thankful we went with them for our forever home.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your kind words! We're thrilled that Nick and Colin provided exceptional service and delivered the windows you wanted for your new home. We appreciate your trust in Consumer Direct. Enjoy your forever home!

Carrie White
Carrie White
1 review Oshawa, ON
10/10

Job Well Done

Very happy with the overall service we were given with Consumer Direct Windows and Doors! Jamie was amazing and helpful in explaining everything to us, including the rebate! We had 9 windows replaced brick to brick, and they look and work great! The 2 guys that installed did an awesome job, they were quick and effective!

Thanks for the great job!

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Consumer Direct Windows and Doors.

Our team, especially Jamie, takes great pride in providing exceptional service and ensuring that our customers fully understand the process, including any available rebates. We're glad Jamie was able to assist you effectively and answer all your questions.

It's fantastic to know that you are satisfied with the replacement of your 9 windows. Our dedicated installation team works diligently to ensure a seamless and efficient installation process, and we're delighted that they did an awesome job in meeting your expectations.

We appreciate your kind words and are grateful for your trust in our company. If you have any future needs or if there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!

Thank you once again for choosing Consumer Direct Windows and Doors. We wish you many years of enjoyment with your new windows!

Private User
Private User
Private User reviews Whitby, ON
10/10

great work

Steve at Consumer Direct in Whitby has looked after all our window and door needs for over a decade. The most recent was spectacular. So professional.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for choosing Consumer Direct Windows and Doors for your window and door needs. We appreciate your trust and loyalty.

We're thrilled to hear that your recent experience with Steve was spectacular. We pride ourselves on professionalism and delivering top-notch service.

We're grateful for your kind words and look forward to serving you for many more years.

Amal Wardkhan
Amal Wardkhan
0 reviews Mississauga, ON
10/10

Windows replacement

Mike did an excellent job explaining everything, provided estimate and information on rebate. The installation was smooth. The guys were careful and didn't cause any damage to my property. I replaced three windows and will replace two more soon. I am very happy with the service I received.

Approximate cost of services:
$3,800.00
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Company Response

We're thrilled to hear that Mike and our team provided excellent service for your window replacement project. Thank you for choosing Consumer Direct Windows and Doors, and we look forward to assisting you with your future window replacement needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
https://consumerdirectwindowsanddoors.ca/
905-433-3773
1-833-906-DOOR
1751 Wentworth St. #17 Whitby, ON

VAUGHAN
https://consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
40 Bradwick Dr, Concord, ON L4K 1K9

GOLDEN HORSESHOE
https://localwindows.ca/
905-660-0305
1-833-906-DOOR
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA WEST
https://west.consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
http://www.directwindowstricity.ca/
1-833-906-DOOR
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CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Shutters
SERVICES
Local showroom Windows Exterior Doors Shutters
SPECIALITIES
Windows, Exterior Doors
WEBSITE
https://consumerdirectwindowsanddoors.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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