CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
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Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
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Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (337 reviews)

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D&L Lamb
D&L Lamb
0 reviews Burlington, ON
10/10

Excellent Quality and Customer Service

This was a great experience from the initial query, through the quote process, ordering and installation. The process was timely and professional. Scott was our Sales Rep and he was very knowledgeable and easy to work with. Following the installation, both Scott and the office have responded to queries on a timely basis, even after 8 months. We highly recommend Consumer Direct Windows and Doors.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for sharing your wonderful experience with us! We're delighted that you found the entire process timely and professional. Scott's knowledge and helpfulness are much appreciated. We're here to assist even after installation, and we truly appreciate your recommendation.

Jim
Jim
1 review Mississauga, ON
10/10

Windows

Ordering from Consumers Direct was informative and well explained. Arthur was friendly, but knew the product well and was able to explain everything thoroughly.
When the day of installation came, their people showed up early and immediately got to work. They were professional and courteous throughout. They were diligent, and efficient throughout the day, having to install nine windows in all. When finished, they went above and beyond by helping to remove the metal shutters that were originally on the front of the house.
I will definitely be calling to order, and install the rest of the windows

Approximate cost of services:
$10,000.00
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Company Response

We're thrilled to hear your positive experience with Consumers Direct! Arthur's expertise and the team's professionalism are valued. Looking forward to assisting you with the rest of the windows!

Shelley
Shelley
1 review Port Perry, ON
10/10

New windows and doors

We have used Morgan for two different installations and his service was beyond our expectations. He was polite, informative and never pushy. He answered our questions and gave us all the info needed to make the best decision for us. He was also very respectful of our budget. I highly recommend him if you are looking to replace your windows or doors.

Approximate cost of services:
$30,000.00
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Company Response

Dear Shelley,

Thank you for your kind words and recommendation! We're thrilled that Morgan provided excellent service during both installations. If you need any further assistance, don't hesitate to reach out.

Stoica
Stoica
0 reviews Vaughan, ON
10/10

Windows and patio door

We were very happy with the whole process - from the meeting with Kristian to the installation process. We recommended them to our friends and neighbors.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your kind words and recommendations! We're thrilled you had a great experience with Kristian and our installation process.

Shelley in Maple
Shelley in Maple
0 reviews Oshawa, ON
10/10

Bay window and all main floor windows replaced

Had all our main floor windows replaced including our big bay window. Very pleased with the customer service from Gerry and other admin staff!! Pleasant, knowledgeable and great response times. Installers were great too!! Polite, efficient and cleaned up well after job was completed and explained everything. Im very pleased with my new windows and I referred them to my friend that was pleased also. Thanks so much Shelley Sweeting

Approximate cost of services:
$7,000.00
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Company Response

Shelley Sweeting, thank you for your wonderful review! We're delighted that you're happy with your new windows and the customer service provided by Jerry and the admin staff. The installers' efficiency and cleanliness are essential aspects we take pride in. We appreciate you referring us to your friend, and we're glad they had a positive experience too. Should you need anything in the future, feel free to reach out. Thank you for choosing us!

Private User
Private User
1 review , ON
10/10

Windows and Installation

The 9 windows in my 40 year old addition were the greatest need. After the fantastic results both visually and functionally I made the decision to complete the 6 remaining windows in the 1856 portion of my home. Improvement in the heating and cooling costs has already been realized. Prompt response from both Mike and Nick was remarkable when there was a concern about the closing mechanism on 4 of the windows. Colin came to address this issue and within an hour the minor adjustments were made and all of the windows are functioning perfectly. This is the kind of service Consumer Direct provides!

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for taking the time to share your wonderful experience with our services! We are thrilled to hear that the 9 windows in your 40-year-old addition, as well as the 6 remaining windows in the 1856 portion of your home, have provided you with fantastic visual and functional results.

We take great pride in our work, and it warms our hearts to know that you have already noticed improvements in your heating and cooling costs. Our team at Consumer Direct is dedicated to delivering top-notch service, and we are delighted that Mike and Nick were able to promptly respond to your concerns regarding the closing mechanism on 4 of the windows.

We appreciate your kind words about Colin, who efficiently addressed the issue and made the necessary adjustments to ensure that all the windows are now functioning perfectly. Customer satisfaction is our top priority, and we are grateful for the opportunity to serve you and meet your expectations.

Should you have any further questions or require any assistance in the future, please don't hesitate to reach out. Your feedback is invaluable to us as we continually strive to provide the best service to our customers.

Once again, thank you for choosing Consumer Direct. We truly value your business and look forward to serving you again in the future.

Nick
Nick
0 reviews Aurora, ON
10/10

Happy with our decision

I got my quotes from 7 different manufacturers and Consumer Direct was the 8th and last one. As soon as we met Kristian (the salesperson), we put away all the other quotes and decided to deal with him. He really impressed us with his knowledge, confidence, and honesty (How did I find that? Because we had met 7 different representatives before him)
Even after signing the contract, we changed our design and decision a couple of times and every time he helped us like a friend, with no hesitation or questioning.
The windows got ready according to the schedule and the installation team was more than greatskilled, experienced, and friendly guys. Sina was the leader, He was working looked like he was working in one of his close friends ' house. So impressive.
In the end, it may be cost us a little bit higher than other manufacturers, but I highly believe that it was worth it.
Hopefully, the windows' quality be fine like the other provided services which time will show but I am optimistic because while all the provided services from a manufacturer are great (sales, customer service, and installation) then I can say the production quality will be fine as well (fingers crossed)

Approximate cost of services:
$19,000.00
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Company Response

Thank you for your glowing review and for choosing Consumer Direct for your window project. We are thrilled to hear about your positive experience with Kristian, our salesperson. We take immense pride in our team, and it's wonderful to know that Kristian's knowledge, confidence, and honesty left a lasting impression on you, standing out even after meeting representatives from other manufacturers.

Our goal is always to provide exceptional customer service, and we are delighted to hear that Kristian supported you through the decision-making process and design changes with the care and attentiveness of a friend. We understand that home improvement projects can be intricate, and we are here to make the journey as smooth and enjoyable as possible.

It's heartening to know that the installation team, led by Sina, exceeded your expectations. We aim to work with skilled, experienced, and friendly professionals who treat your home as if it were their own. We are proud to have such dedicated individuals on our team.

Regarding the cost, we believe that the value of a product and service is often reflected in the satisfaction it brings. We are confident that the quality of our windows will match the excellence of our other services. Your optimism is appreciated, and we assure you that we have stringent quality control measures to ensure the finest products are delivered.

Once again, thank you for choosing Consumer Direct and for sharing your positive experience with us. If you have any questions or need assistance in the future, please do not hesitate to reach out.

Chris in Ottawa
Chris in Ottawa
0 reviews Oshawa, ON
10/10

14 windows

Right from start to finish everybody was professional and courteous, Installers were excellent and took the time to do job right.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for the glowing review! We're thrilled to hear that our team provided a professional and courteous experience, and we're glad the installers did an excellent job. Your satisfaction is our top priority!

Tyler & Amey
Tyler & Amey
1 review Whitby, ON
10/10

Complete Home Window and Doors Replacement

My wife and I couldn't be happier with the service from Consumer Direct Windows and Doors. Everything from there sales rep David, to the office staff to the full installation crew. It took their team one full day to completely remove and install our windows and doors. I have already recommended them to family and friends.

Approximate cost of services:
$50,000.00
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Company Response

Thank you for the glowing review! We're thrilled you had a fantastic experience with us. Your recommendation means the world to us! 🌟🏠😊

Private User
Private User
Private User reviews Whitby, ON
10/10

Windows and trim

Frim beginning to completion the process was smooth. Workers kept me updated of the progress due to climate changes but the end result was great. Workers very friendly.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your kind words! We're thrilled to hear that you had a smooth experience from start to finish. Our team takes pride in keeping clients informed and delivering great results. We appreciate your positive feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
https://consumerdirectwindowsanddoors.ca/
905-433-3773
1-833-906-DOOR
1751 Wentworth St. #17 Whitby, ON

VAUGHAN
https://consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
40 Bradwick Dr, Concord, ON L4K 1K9

GOLDEN HORSESHOE
https://localwindows.ca/
905-660-0305
1-833-906-DOOR
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA WEST
https://west.consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
http://www.directwindowstricity.ca/
1-833-906-DOOR
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CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Shutters
SERVICES
Local showroom Windows Exterior Doors Shutters
SPECIALITIES
Windows, Exterior Doors
WEBSITE
https://consumerdirectwindowsanddoors.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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