Faster Cleaning Solutions

Renovation Cleaning
Toronto ON M9V 4A1
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HomeStars
Renovation Cleaning
Faster Cleaning Solutions
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51%

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Reviews by rating (past 12 months)

Reviews for Faster Cleaning Solutions

Average customer rating:
7.8 10 (5 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Apartment Cleaning

I hired Andrea to start cleaning my apartment off others' recommendations. My apartment is 800 square feet. She told me she would have 3 people cleaning my apartment and that she was in a rush that day, so I figured it would take 1-2 hours (3-6 total hours of work). The morning of, she told me she was sending four people to clean my apartment. They took 3.5 hours (14 hours of work for professional cleaners total!) and charged me $400!!! For 800sqft!! I don't understand what took so long for my apartment, and when I got home there was still dust and dirt on the floor I picked up.

Worst was the response after - I called her after to explain why I was frustrated, and she told me she would refund $200 via e-transfer and hung up on me within 10 seconds. She then immediately proceeded to send me 42 photos of my apartment showing how it was dirty (some photos were dust on my bookshelf or under my bed, food crumbs under my couch cushion, and my balcony - Normal dirt that would not take 14 hours of professionals to clean, and I did not request my balcony be cleaned) telling me my apartment wasn't clean. When I told her that I wasn't arguing that my apartment wasn't clean but rather about the total time it took professionals to clean my apartment (again, 14 total working hours), she insulted my own cleaning abilities followed by one word, 'bye,' and blocked my phone number. Not only was it inappropriate to spend time taking 42 photos of my apartment, but then to ridicule my cleaning abilities and block my contact information was completely unprofessional.

I am utterly disgusted with the customer service provided and was completely taken advantage of. I would not recommend this service to anyone in the future.

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

amazing team!

Amazing cleaning crew. Do a great job on a routine clean of our home in toronto every 2 weeks. Spotless, seamless service. Very reliable. Never miss a cleaning. On time and very efficient.
Andrea is always quickly available to address any questions or concerns.
Highly recommend!

Approximate cost of services:
$250.00
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Brandon in London
Brandon in London
1 review Nobleton, ON
9/10

Home cleaning

Andrea and her team do a terrific job cleaning our home. It looks absolutely fantastic every single time. I would highly recommend them.

Approximate cost of services:
$175.00
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Company Response

Thank you very much for what you said about r work !!!!!

Private User
Private User
0 reviews Toronto, ON
10/10

Cleaning services

Andrea and the team are great! I use them for both me and my parents regularly. I highly recommend them!

Approximate cost of services:
$150.00
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Company Response

Thank you very much for your excellent comment!!!

Private User
Private User
Private User reviews Caledon, ON

First Review

10/10

Excellent home cleaning service

Hello, I have had many cleaning service and Andrea is the best I’ve ever had. Very thorough very detailed.
I highly recommend her home cleaning service.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for your excellent comment!!!
I really appreciate that!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Faster Cleaning Solutions

Faster Cleaning Solutions was founded by Andrea, with more than 20 years of experience under her belt. Faster Cleaning Solutions provides excellent services that's tailored to your needs. We specialize in House & apartment cleaning, post renovation cleaning, deep cleaning and more. We are insured for all of our work. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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