These folks know basements, and this showed from the moment we met Mike from Assured who left us more than impressed with a basement design we never would have considered and paved the way to the finished basement of our dreams.
From working with Ryan and Hollis at the design center helping with the finer details of our basement, to the care that Enrique, Daniel, Mila, Jorge and the other tradespeople had with finishing our basement, we felt we were in good hands every step of the way. Katarina helped immensely with renderings to help us visualize our wet bar design ideas, and we couldn't be happier with how it turned out!
With that said, there were times where my wife and I felt that we could have used more frequent status updates on the schedule. We sometimes found that to fill these knowledge gaps, we had to initiate discussion to understand next steps. While this did resolve issues pertaining to timing of events, we hoped this information was more forthcoming.
Overall we are pleased with how our basement turned out and look forward to enjoying it for many years to come!
- Approximate cost of services:
- $70,000.00
- Company Response
Thank you for your review, as well as your honest feedback regarding status updates, James. We've recently implemented an information package with more info regarding processes, thanks to such feedback :)
It was a pleasure to work with your family, and we are so happy to have been able to achieve the final result of your dream basement.