Fridge and dishwasher servicing - poor service
The technician did not seem knowledgeable. All he did was call the GE and Samsung tech support line, which I can do myself. There was no dissassembly or troubleshooting the problem at all. It was a waste of $200, since all I got was a suggestion to that replacing the PCB "may help" with no assurance at all. I won't be using Elite Appliance again.
- Approximate cost of services:
- $200.00
- Company Response
Good Afternoon, since both of your units are still functioning, plus the related issues are electronic instead of mechanical we need to work closely with engineers to come up with a proper solution.
We prepared quotes for the both the dishwasher and fridge parts replacement, but since the issue is minor and parts are not inexpensive, we suggested that you may think about it before spending the money.
Please feel free to contact us at service@eliteappliance.ca if you would like us to go over the repair