Renovit Construction Ltd.

Floor Laying & Refinishing
318 Pinehill Drive Hamilton ON L0R 1P0
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Private User
Private User
Private User reviews Hamilton, ON
3/10

Laminate and vinyl roll flooring

Ali asked me for an honest review so here goes.
Guys showed up on time to do floors. Spent 1.5 hrs. trying to continue where I left off. But they couldn't. Not their fault. Started off at the other end of the room took 6.5hrs. to finish the laminate. They scratched up the baseboards and left gaps around the door frames.
I had a roll of vinyl flooring for them to put down. Seems I measured wrong(too short) again not their fault. They started measuring the floor and cut out the shape in the material. Once they had it down it was obvious it was crooked and it was torn in the corners. Destroyed $500 worth of material. Had to pull it back out. Now I understand that it was a difficult job and if it was beyond their ability they should have said so.
After complaining to Ali he said he would put down glued strip flooring. Which he did the next day. We're getting used to the new floor even if it isn't what we wanted.
I can't in good conscience recommend Renovit Construction.

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Company Response

Thank you so much for the honest review Mark. In regards to my guys not going under the door jambs i was extremely surprised since they are experts in flooring. They did mention that your floor had a click lock method which must be locked in the vertical position first and if that is true, then it is theoretically impossible to go under the door jams unless the whole door frame had to be removed and you did mention the laminate was 6 years old hence the engineering of it was extremely terrible. In regards to the vinyl Sheet, i made my utmost best to make sure everything was taken care of and did end up spending money out of my pocket to replace the vinyl sheet; which is extremely outdated and not water resistant with luxurious glue down vinyl since i know you told me you're selling your house. It upsets me alot because i continuously asked if you were pleased with the job and you kept saying "yes". I was willing to fix anything and everything if you told me rather than not being honest with me and always saying, "i don't care, it looks fine the way it is". I was willing to remove the whole flooring and redo it if you just told me in person what's on your mind, but it was a pleasure working for you. Thank you for the constructive criticism.