Chase Contracting and Home Improvements

Fences & Gates
Newmarket ON L3X 1X6
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HomeStars  >  Basement Renovation in Aurora  >  Chase Contracting and Home Improvements  >  “You won't believe what they did for me”
Private User
Private User
1 review Barrie, ON
10/10

“You won't believe what they did for me”

I originally hired another contracter (not CHASE) to tear down an old fence and put a new one up between my property and the neighbours. The other guy showed up and ripped down my fence and asked me to e-transfer 50% of the budget to buy the materials. That contractor was never heard from again. I was so upset I was a wreck. After 10 days with no fence up, I realized I had to still get the job done and so I spoke to a few other companies.

Right away, Chase was different. He felt sorry for me and told me that not all contractors were like that and he would do everything he could to help me out. I can’t say enough good things about this company and the kindness that he showed me. Even-though they had other bookings, Chase took the job and FIT ME IN RIGHT AWAY, since not having a fence was an issue for my neighbour and her dog. Chase came a day earlier than planned and he and his crew did an amazing job. Not only that, he reduced the total cost, because I originally made a mistake and overestimated the length of my fence line. After being screwed over by the other company, it was so refreshing to have such an honest and professional company to deal with. Chase and his employees literally took a terrible experience and made it a great one. I am hiring him to do more work, which he will come back to do after his other commitments. I believe in karma, and I know that bad things will happen to the guy who took from me, just as i know amazing things will happen to Chase for stepping up and going above and beyond. If you are not sure if you want this company to do a job for you, trust me, you won't find a more professional and talented company that charges exactly for what the job should be.

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Company Response

Thank you so much for your kind words and your fantastic review! I'm very happy we were able to turn such a terrible experience into a positive one. No one should ever have done to them what was done to you. It makes us very angry when we here things like that. I know it sounds corny but we genuinely care about our clients. I left my big city union carpentry job to open this business so I could be right at the ground roots dealing with real people, people that matter and what we do really matters to them. Your trusting us and spending your hard earned money. This is something we do not take lightly. So hearing this kind of feedback come from a happy client like yourself put a smile on everyone faces ! It means a lot. The guys got a little bonus for this one. Thanks again! :)