- Approximate cost of services:
- $480.00
- Company Response
After our initial response(see below), the client contacted us, unhappy with the agreed-upon payment. Prioritizing client satisfaction, we issued a refund of over 50%. The service, comprising two visits (assessment and repair), parts, and labor, was completed for $200+tax only.
INITIAL RESPONSE...
We have made several attempts to get in touch with our esteemed client, but unfortunately, we have not been successful in reaching them. Initially, the client received a comprehensive quote for the repair, and they agreed to all the associated charges.Post-service completion, however, the client expressed dissatisfaction with the pricing which agreed upon initially.
Our commitment is to ensure the happiness and satisfaction of all our clients.
Therefore, we encourage every client to reach out to us at any stage, whether the service is completed or not.
We are dedicated to addressing their concerns and ensuring their contentment.Upon reviewing our records, it appears that there were no calls received from the client to discuss the matter.
We value open communication and are eager to engage in a conversation to understand and resolve any issues they may have.
We extend this invitation not only to this valued client but to all our clients, urging them to contact us at any time.GNA Team.