I experienced a toilet leak into my basement closet during the winter holidays. I emailed a few plumbers nearby my area on Sunday evening and Trevor was the first person to call me back promptly on Monday morning. Trevor was able to diagnose the issue based on my photos and provided me with a very competitive, fair and transparent quote to complete the work. I agreed to proceed with the work and Trevor came by on Tuesday morning to fix the issue and retrofit my old toilet piping. No more toilet leak! His plumbing knowledge, workmanship and attention to detail is incredible! Throughout the entire process, Trevor was polite, transparent and upfront with the scope of work and the costs associated with completing the fix. With respect to Covid health and safety protocols, Trevor was fully masked the entire time in my house and kept his distance when speaking to me. My wife and I felt safe having him complete his work in our house.
It was a pleasure using Trevor and Toronto Drains & Waterproofing to fix my toilet issue and I wouldn't hesitate to call him again for any future plumbing problems or household retrofits!
- Company Response
Thanks for the review!