Your French Touch

Kitchen & Bathroom - Cabinets & Design
Ottawa ON K2C 0H6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Your French Touch

Average customer rating:
9.9 10 (34 reviews)

Sort by

Hasni
Hasni
1 review Ottawa, ON
10/10

Bathroom renovation

Your French Touch is just a stunning company, and Stéphanie, the owner, and her team wonderful professionals who know the business of construction and home renovation. First thing we appreciated when we first met with her was her capacity to carefully listen to us and strive to understand our objectives and project. Her honesty, recommendations, and advice were just beyond expectation. From demo to the final touch up the whole team was cordial, patient, polite, funny, dependable, and highly profesionnal. Our new ensuite bathroom is amazing, and the plumbing work in the other ones very well done. We highly recommend. We will hire them again for another project.

Approximate cost of services:
$50,000.00
Was this review helpful? Yes No
Company Response

Thank you Hasni! Your bathroom is one of my favorite ever. It was awesome working with you throughout the project! Enjoy!

Tricia in Toronto
Tricia in Toronto
0 reviews Ottawa, ON
10/10

Excellent service with expert advice

Stephanie and her team were professional, on time and very respectful. Because of our odd work schedule, we had trying parameters for our work hours, but Stephanie found a way to make it work and designed a calendar for us. The team was prompt, the work was great and we really appreciated the thoughtful approach to the job. I'd highly recommend this company to friends and family.

Approximate cost of services:
$9,000.00
Was this review helpful? Yes No
Company Response

Thank you! We were very happy to be able to help!

Private User
Private User
Private User reviews Ajax, ON
10/10

Bathroom and laundry room renovation

We loved working with Stephanie and her team on this project. The communication was excellent and all of her staff, from the demo guys to the tile guys, were very friendly, polite, and professional. She really helped us along the way with making decisions and we felt she was very knowledgeable. The finish project is just what we wanted. I would not hesitate to recommend this company to a friend and already have.

Approximate cost of services:
$65,000.00
Was this review helpful? Yes No
Company Response

Thank you so much Gen and Louis! We are obsessed with your bathroom and laundry room. They look so bright and welcoming! Enjoy!

Haze in Bathurst
Haze in Bathurst
0 reviews Ottawa, ON
10/10

Amazing company

Hired this company to remove carpet and install heated floors and installing ceiling pot lights in the basement. They provided and quote which included moving furniture to another room for the installation with a clear schedule. Stephanie and her team were amazing, professional and respectful. The quote was respected with no "surprise" additional costs and they took 3 days less than anticipated. They were always punctual and cleaned up any mess at the end of each day. This company was extremely professional and I would definitely hire them again without a doubt.

Approximate cost of services:
$23,000.00
Was this review helpful? Yes No
Company Response

Thank you so much Emily, the floors you chose are so beautiful and your basement will be very comfortable with the heated floors! We love it!

stefan1971 in Ottawa
stefan1971 in Ottawa
5 reviews Ottawa, ON
9/10

Wonderful new first floor

We are thrilled with the final results of the first floor renovation of our small home.

What started out with a simple desire to have an updated/functional kitchen, turned into quite a large project.

In addition to the installation of a new kitchen, we improved lighting, removed a non-weight baring wall, installed a pony wall, a new powder room, a new fireplace, changed the flooring, removed a patio and repainted walls.

Stephanie is extremely communicative and easy to reach out to by text or phone, always available and no question is silly or unimportant. We found that she had good suggestions but she was also quite happy and open for us to make our own decisions and go with our choices. It was a team effort.

She was flexible and very generous. Loaning us her truck to return excess Ikea cabinets that would not have fit into our vehicle.

Our renovation was a bit challenging the original timeline was 30 days and it took about 50 days. Part of these delays were poor window installation by the windows/door company (Verdun) prior to Stephanies arrival (not Stephanies fault), a mouse problem in the walls as well as an unforeseen four day delay due to weather.

The only thing we did feel could have been a bit better was the cleanliness and the large layer of dust that was on the 2nd floor and basement when the project was done. We understand dust is inevitable perhaps more attention could have been put to properly seal off entrances going upstairs and downstairs. This would not be an issue, we feel, if it was a bathroom/laundry room renovation or a small flooring project etc.,

Important to mention, once you work with Stephanie, you become part of her family. She has been back to our place three times to fix small items that needed attention (flooring and fireplace) and when needed, she has followed up with subcontractor (plumber) to fix a leak within an hour of us notifying her.

Before and after pictures included. We are truly loving our new home.

Merci Stephanie!

Approximate cost of services:
$100,000.00
Was this review helpful? Yes No
Company Response

Thank you so much Stefan and Sofi. Your main floor is superb, it is sophisticated yet refined!
We are obsessed with your window seat! It looks amazing!

Vanessa
Vanessa
0 reviews Ottawa, ON
10/10

Closet renovation

Stephanie was amazing to deal with! So professional and responsive. Her team was absolutely lovely and the closets are gorgeous. Im so thrilled with their work and customer service. Truly a delight to work with

Approximate cost of services:
$8,500.00
Was this review helpful? Yes No
Company Response

Thank you so much Vanessa! It was great to work on this project. We love your closets and the handles are the ultimate personal touch!

Private User
Private User
Private User reviews Ajax, ON
10/10

Friendly and professional service done right.

I had Your French Touch remove carpet that had been laid over my homes hardwood floors, paint, put in trim, and install stairs. They clearly explained the process and timelines. Attention was paid to detail and I liked the fact that all the trades seemed happy to be working for Stephanie and her company. Our house looks beautiful. I would not hesitate to hire Your French Touch again.

Approximate cost of services:
$15,000.00
Was this review helpful? Yes No
Company Response

Thank you Robyn for your kind words. Your house is beautiful!

Private User
Private User
Private User reviews Ajax, ON
10/10

Highly Recommend

Your French touch was our chosen renovator for work around our house including
-the installation of closet systems, with new lights, and new sliding doors (3 closets)
-installing pot lights, removal of popcorn ceiling, replastering, and painting a large sloped ceiling.
-The installation of ceiling fans.
-painting
-The installation of an ensuite shower, including tiling and plumbing
-Installation of an electric panel for an external generator

Working with Stephanie and Your French Touch was an absolute pleasure and we would recommend this company to anybody seeking renovation services. They were courteous, on time and prompt, stuck to their estimate, did not leave a mess behind. True professionals on the job, experts all around on the team!

Approximate cost of services:
$25,000.00
Was this review helpful? Yes No
Company Response

Thank you Tristan. You closet systems are so beautiful, we are obsessed with them :-)

Terry McDonald
Terry McDonald
1 review Ottawa, ON
10/10

Bathroom renovation

After speaking with 5 different contractors and not very satisfied, a manager of a local store recommended Stéphanie from Your French Touch.

We couldnt be more satisfied. Stéphanie is the ultimate professional. Extremely disciplined, honest and quite personable. Renovations can be a stressful endeavor especially in winter but Stéphanie and her team made the project.

She quoted a 3 week project and it took 3 weeks. Her employees and sub contractors very courteous. We are now planning a future kitchen renovation.

Approximate cost of services:
$20,000.00
Was this review helpful? Yes No
Company Response

Thank you so much Terence and Josee. It was awesome to work in your house. Your bathroom looks amazing!

Jasmine in Ottawa
Jasmine in Ottawa
0 reviews Ottawa, ON
10/10

Fantastic

Stephanie and her team have excellent ideas and they're a pleasure to work with. They did built in shelves and desks with some hefty weight requirements. I'll be having them back for our next project!

Approximate cost of services:
$20,000.00
Was this review helpful? Yes No
Company Response

Thank you so much Jasmine! Your desks and shelves are so beautiful! We loved this project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your French Touch

We offer renovation services in the Ottawa region:
- Bathroom and kitchen remodel
- Flooring
- Painting
- Door installation
- Stairs
- Full home renovation as well as small targeted updates

How do we operate?
- Transparent pricing
- Simple interior design choices
- Respectful approach to your renovation
- Fun process

CATEGORIES
Kitchen & Bathroom - Cabinets & Design, Bathroom Renovation, Kitchen Planning & Renovation, and General Contractors
SPECIALITIES
Bathroom and kitchen remodel
WEBSITE
https://yourfrenchtouch.ca/
PAYMENT METHOD
Visa, Mastercard, cheque and Interac eTransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes, please inquiry
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.