Star Appliance Repair

The repair person, Andy, could not have been better in every way: his work ethic, his kindness, his respect for my lack of knowledge, answering all my questions and showing me exactly what needed repair. The washing machine was fine, so he explained how it worked so it might have seemed to need repair. On the oven he identified the problem and the cost of fixing it. He pointed out the broken unit on my oven, a panel, and the high cost of replacement - showing me on his phone the new unit and the price. Adding the labour cost he agreed I would do just as well with a good used oven replacement, and suggested the best online route to look for one. (As they don't sell to the public.) The cost of both diagnostics was so reasonable, the next-day visit so timely, I am grateful for this business and, in particular, for this employee.