Mdi landscapes Inc

We hired Dan. He never showed up to do the work and refused to refund our deposit.

This contractor is on the Consumer Protection of Ontario "bad list" https://www.ontario.ca/page/search-consumer-beware-list Awful experience. Dan never started the project and ran away with our $2K deposit. Never showed up at agreed upon appointments. Pretended that he could not start work bc of COVID restrictions (May 2021) which was not true as ON government website clearly stated then it would allow residential work. When confronted, became extremely rude. Dan finally agreed to send us our deposit but after a long week of not hearing from him and following up with him, Dan decided to NOT reimburse us after all. We've sent a complaint to Consumer Protection. This company did not bother to respond to them, so they ended up on their bad list. APRIL 2022 UPDATE: Dan, the contractor, reached out to us few days after posting the above review. He apologized and offered us our refund with conditions we didn't agree with and suggested our conditions. Dan responded with "No refund". So rude, disrespectful and does not care about standard business practices.

MDI provided a quote for landscaping work at our home on May 13th. They were to start mid June per our contract. For almost two months, MDI missed multiple “guaranteed" start dates, and refused to reply to our requests for start date information and in person meetings.

On July 30th I let them know the contract is cancelled and requested our deposit back, they refused. In fact, Dan screamed over the phone that he’s a big deal, he’ll see us in court, and he’ll “get” us.

Consumer Protection Agency was contacted, and I sent MDI a Consumer Complaint notice. This is finally the point MDI replied, asked for a meeting to discuss and try to resolve without having to go this route. We did meet, MDI signed off on our terms: no missed days, complete and full communication, and job finished by Tuesday August 13th.

In the week we all agreed to getting this job done, Dan was at our house just shy of 6 hours total. Most days were, again, no-show. Even the one employee he had only lasted a day because he too was left at our site and his phone calls to Dan ignored.

It makes me sick how poorly we have been treated. I would not recommend this company to my worst enemy and have never experienced such unprofessionalism.

They will promise to show up, but rarely will, and will give multiple excuses as to why. I won’t go into specifics of what happened; the other negative reviews that were given are pretty much exactly what happened to me.
Anything/everything they did was done so poorly, that it has had to be fully re-done, or repaired within a very short period of time.
I would not recommend this company to do any work in landscaping, or otherwise.
Dan was also very aggressive with me whenever I challenged him on anything to do with the performance of his work.

MDI provided a quote for landscaping work at our home on May 13th. They were to start mid June per our contract. For almost two months, MDI missed multiple “guaranteed" start dates, and refused to reply to our requests for start date information and in person meetings.

On July 30th I let them know the contract is cancelled and requested our deposit back, they refused. In fact, Dan screamed over the phone that he’s a big deal, he’ll see us in court, and he’ll “get” us.

Consumer Protection Agency was contacted, and I sent MDI a Consumer Complaint notice. This is finally the point MDI replied, asked for a meeting to discuss and try to resolve without having to go this route. We did meet, MDI signed off on our terms: no missed days, complete and full communication, and job finished by Tuesday August 13th.

In the week we all agreed to getting this job done, Dan was at our house just shy of 6 hours total. Most days were, again, no-show. Even the one employee he had only lasted a day because he too was left at our site and his phone calls to Dan ignored.

It makes me sick how poorly we have been treated. I would not recommend this company to my worst enemy and have never experienced such unprofessionalism.

They recently helped me with the design and installation of a new sprinkler system for my front and back yard. Both Maral and Dan communicated effectively through out the process and addressed any concerns I had. Overall, I am happy with the service.

This is a long over due review. Mdi built my deck more than 5 years ago and I cannot be happier about their work. Everyone was knowledgeable, professional, and very fast.

Thanks again,
the Colley family.

We hired Dan to lay a concrete walkway including the curb & front of garage on April 21, 2018. The work was completed in August 2018. This was after continued promises to show and he didn't. When work was finally complete after ripping out the first concrete that was laid, Dan left the ripped out concrete & mess on the curb in front of our house. We received fines from the city & a clean up fee which we subtracted on the remaining balance. We were very dissatisfied with the end result. I could write an essay on the issues we had with Dan but I will allow the photos to speak for themselves

We hired MDI landscapes for front landscaping and deck project. I have to say I am quite impressed, dan took care of every detail and made sure the job was done perfect and completed on time. Price was competitive and service and quality of workmanship are excellent. I truly recommend MDI and plan to hire them in the future. thank you dan for everything.

Nariman

I hired Dan to design and install a new sprinkler system for me. Dan is very easy to talk to and he pays attention to detail. He took the time to teach me how to use my sprinkler system and did an fantastic job! I am very pleased with the work he has done for me and I definitely recommend MDI Landscapes..