Strang Construction

General Contractors
Embrun ON K0A 1W0
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Write a Review
GL in Ottawa
GL in Ottawa
2 reviews Ottawa, ON

First Review

0/10

Stay Away

Please read this before you consider Strang Construction! The owner, Bradley, has the worst costumer service, does not check in on the jobs in person often enough to see how the work is going (only came by once during the first week or so of the job) and his workers are constant no shows. I was getting textured ceilings removed on the main level of my home and was told it would take 10 days to do and it would be done by the end of the month. Work began on Friday Oct 9 and it still was not completed by Tuesday Oct 27 because the one (any only) worker who was assigned to the job was not showing up at least twice a week. Not once did was there someone at my home to work for a full week. Yes things do come up (the workers truck broke down early in the job) but Bradley would not even call to let me know on the days that no one would come by. I would always have to reach out and he would text an excuse and that someone would be there tomorrow. He would not even offer to send someone else to cover those days missed. Those constant no shows to unfinished work. Yes when the worker would show work was done but it came to the point where he would constantly be saying "two more days...it'll be done tomorrow" but then he wouldn't show the next day to complete the work and it was dragged out. In reality there was maybe 2 days left but on Oct 27 a complication arose. Parts of the ceiling fell away. I was told by the worker someone would be there the next day to repair and completely finish the job. I was skeptical as the type of problem looked like it would take additional days to fix. The next day came...no one arrived, no phone call, nothing. The final ticking point was when I noticed that another room had the ceiling falling as well. Livid I called Bradley and he would not answer. I had to call 5 times in a row only to get a text saying he would call me back in 5 minutes. Time passed...nothing. I tried calling again...no answer but yet another text with another excuse to why he could not answer. Upset I replied with how unhappy I was with the lack response on his end, not finishing the job in a timely manner and photos of the ceilings in the state that they were in. It was enough. He texts me (of course he avoids calling) and says that who he sent the day before rushed through the job and didn't let the mudding (some type of plaster) dry before painting the ceiling and that he will be by TOMORROW with the worker to fix the patches and finish the job (when someone should have been there already today to fix the work!). But that was not true because I learned through this process that mudding needs to dry, then sanded, paint and then a second coat and with how things were going this would potentially add an extra 3 days work to the job on top of the finishes that had to be done elsewhere in the home...but no one even shows up in that many days in a row to do anything! So who knows how long this would take. This was URGENT. I told Bradley to forget the job, to not come by, and that I wanted a refund as his company was unable to hold their end of the contract. At that point he called saying someone will be by that day and insisted that it would be done in 2 hours. That would be rushing yet again and the same problem potentially would happen. I refused and repeated that I wanted my money back so I could pay someone else to finish the work instead. Of course he refused because most of the work was completed. But its not just that. Its how long it all took and now this. I waited enough for the work to be done and dealt enough with the constant no shows and lack of communication that I no longer felt confident that this would be completed and in the quality of work that this company lives up to. That evening I had my husband go up on a ladder to check one of the parts that had fallen (to see how bad the work was) and more of the ceiling came down!!! Some type of tape that was used gave way. Unacceptable! Save your time and money. Please look elsewhere. Do not let Strang Construction into your home.

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