Revolutionary Building Solutions Inc.

Job Completed on: December 16th, 2020

Hi Roger, sorry you had such a bad experience when our technicians cleaned your ducts. As I recalled before starting the job you asked for a discounted rate. Our price was $230.00 to clean all your ducts and vents. You said another company quoted you $200.00 so we decided to honor this since we were there. My techs followed every precaution when the cleaning was being done. Before blowing any supply or return vents all vents are covered to prevent any dust from escaping. When you called to complain after the techs had wrapped up you did say that you had some renos done which I told you after that the vibration from the agitation device can lift dust that is sitting under your baseboard on the main floor. You accepted that this was a possibility and proceeded to give the techs a tip for their hard work.

I also offered to come over to investigate if the job was done correctly in which you declined and said another discount would suffice.

RBS's policy is we will investigate if our customer is unhappy with our work. If the job is deemed incomplete we will recleaned the entire HVAC system ductwork and vents at a discounted rate.

Unfortunately we did not get a chance to do as such. We would welcome the opportunity to investigate and to rectify this problem.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions
905-995-3183

Hi Prajwal, knew how bad the ducts were going to be since the last homeowner had pets. The central vacuum canister was a really good example. Thank you for the wonderful review and hope to be of service to you soon.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions
905-995-3183

Hi Elizabeth, it was a pleasure helping you take care of your dust problem. we will see you in 2-3 years.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions
905-995-3183

Hi James, thank you for your kind words.

Tony Rodrigues
Revolutionary Building Solutions Inc
905-995-3183

Hi Elaine,

Thank you for your kind words. We aim to always make our customers feel like they are our only. See you in a few years and stay safe.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions Inc.
905-995-3183

Hi Isabelle, it was a pleasure helping you solve your hood exhaust problem and bettering your air quality throughout your condo. I know it is hard sometimes to get a company to do this kind of work because it requires special portable vacuums and compressed air.

Happy to help and hope to be of service to you in the next few years.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions
905-995-3183

Hi Homestars User,

Thank you for the great review. With reviews like yours other homeowners get a feel of the service we provided you with. I wanted to touch base on the "unexpected cost". Before starting a job, all of our customers know exactly what they are paying upfront with no hidden fee to them. The only way our service would go up is if the homeowner wanted an additional service done or if the vent count from the initial phone conversation/phone estimate was way off. We try to give over the phone estimates based on your knowledge of how many vents you have in your home.

I would like the opportunity to discuss the price break down with you for both of our clarity.

Please feel free to call our office anytime during business hours and as always we appreciate your feedback and your business.

Tony Rodrigues
Revolutionary Building Solutions
9052-995-3183

Happy to hear we helped with your indoor air quality and you are dusting less frequently. Hope to be of service to you in the next few years.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions
905-995-3183

Thank you very much for your feed back. Greatly appreciated!

Tony Rodrigues
Revolutionary Building Solutions Inc.
905-995-3183

Hi Kate, we are happy to hear we did a great job for you. We look forward to helping you again in a few years.

Thank you,

Tony Rodrigues
Revolutionary Building Solutions
905-995-3183