Efficient and quick service. Provided me with photos of my return vents. I was never told my brand new furnace filter would covered in thick dirt after service. So after they left i checked and luckily I did and had to replace it. I would have assumed the suction from the truck would pick this up. The team made two holes for suction that was patched but fell off after a week, luckily I went to my crawl space to grab storage items that I noticed which I taped again to ductwork. Couple little issues afterwards which probably could've been avoided if I was warned of what could happen to the patches or the furnace filter.
- Approximate cost of services:
- $220.00
- Company Response
Thank you for your thorough review Tony. It is disappointing to hear that the patches were not fastened correctly and no communication was given with regards to the state of the filter. We've already reached out to you and left a voicemail. We would be happy to bring you a brand new filter and fasten the patches correctly at your earliest request.
Thank you Matthew