Level Up Group Consulting Inc

Michael and the Level Up Team did a basement renovation for me and the experience was great. From the first phone call and site meeting, Michael took the time to explain the entire process from demolition to final completion and clean up.
At he design stage, Ashley provided guidance in bringing your ideas to reality, very patient and always replied to emails. She sourced the best materials and went the extra mile to ensure i was pleased with my choice of finish products.
I have to say I was satisfied with the workers and the end product that Level Up Basement Group delivered, good service, quality workmanship and made me a happy customer, no stress doing business with them.

My husband and I are first time homeowners and have never done a renovation before. We wanted to finish our basement to give us more liveable space, especially with my husband and I working from home and having 2 small kids. However, the task seemed daunting and we had no idea who to trust or where to begin. I started my research on HomeStars and saw various companies with great ratings so began to read reviews and reach out for quotes.

Michael was the first person to respond from Level Up and honestly from the moment we met, we knew we could trust him. I am an extremely skeptical person and with us having zero experience in home renos I really did my due diligence throughout this process. In our initial consult, Michael left such a great impression on me and my husband and eased our anxiousness. He was honest, organized, professional and friendly. He told us to get multiple quotes before making a decision and answered my thousands of questions patiently and honestly. He made a comment in his first visit that he prides himself on his reputation and that his clients are his family. Now looking back with our project complete, I can 100% say that Level Up Consulting is an incredible company that will make your vision come to life. Another thing that impressed and reassured me was that he provided me with the phone numbers of his previous clients who I was able to text/talk to and get their feedback on Level Up and their experiences. In spending such a large amount of money, this helped us feel more confident that we were making the right decision.

The previous owners of our home started to renovate the basement themselves but never finished. They didnt make the best use of the space and you could tell their work was not professional. Our basement isnt very large, about 800 square feet so we were really looking for guidance on how make the best use of the small space. Ashley is the designer from Level Up and after the demo she came to take measurements and provided us with a few different layout options to choose from. She was flexible and listened to our needs as we asked for a few changes before confirming the final design. We wanted a bedroom, bathroom, office space and living area and we couldnt be happier with the final product! After a few email exchanges we were set and went to the showroom to select our finishes. We were blown away by what was included in the base pricing. There were so many amazing and current options of flooring, tiles, fixtures, vanities, etc. and all were included in our pricing. Only if you wanted something custom or very specific did you need to pay extra but we didnt feel the need.

After the demo and design the foundation inspection was the first thing to happen. Michael had told us to put in a contingency for this and we are so glad we did. Our home is on a slope and when we moved in, we were worried about the potential of water damage. The previous owners had done a band aid solution and the foundation inspection identified 2 cracks and a tonne of leaks that Level Up was able to correct. While it was unfortunate that we had to spend the extra money, it is so worth it in the long run and gives us the peace of mind that we know exactly what is happening behind the walls.

Michael provides a very detailed schedule once the start date has been confirmed and they were on time or early every step of the way. After the materials were delivered, Michael came the day of framing and we were able to make some adjustments to the plan as needed. Michael also pointed out where you could spend extra money (i.e reroute pipes so not so many bulkheads) and where it wasnt worth the spend. We really appreciated that as we could tell he really had our best interests at heart.

Every contractor that came into our home was friendly and professional. The entire project took 3 months and that included 3 weeks of design/ordering of materials and a one-week delay that was because of us ordering a barn door that was on back order. We loved the electrical design and plumbing experiences as we were able to customize the basement based on our needs (extra outlets in our office space). We also found the contractors proactive to provide insights of how to improve the initial design plan we were given based on our actual basement when the work began.

Michael and his team stayed close to the project, were flexible with payment and ensured we were only paying for things after they were completed and we were satisfied with the work. We couldnt be happier with the way our basement turned out and the quality of work done.

Choose Level Up I promise you will not be disappointed!

Our experience with Level Up was exceptional. We had a partially finished basement that we were hoping to transform into a welcoming space one that would accommodate a separate home office, 3 piece washroom, laundry room, and family room.

We were tentative about spending such a huge sum of money, and we were skeptical that our horror movie basement could actually be transformed into a place that our kids would want to spend time in

CUE: Michael, the owner of Level Up. A literal miracle worker!! We had met with 7 other contractors, and we ultimately chose to go with Level Up based on their reviews and our initial meeting with Michael. We loved his forthrightness, candor, ninja-like project management skills (he showed us his daily and weekly schedule it was a sight to behold), and the palpable pride he took in delivering excellence to his clients.

I am telling you: They did NOT disappoint. The entire process ran seamlessly and efficiently the project stayed on track and on budget, with military-like precision. There were a few hiccups along the way (thats inevitable), but most importantly: they were always handled with speedy responsiveness and a solutions-oriented attitude.

I would have zero hesitation in recommending Level Up to anyone. In a sea of contractors, they really are in a league of their own.

Big thank you to Michael, and our project manager Avtar we couldnt be happier.

We recently contracted Level Up Group Consulting Inc. to complete an extensive basement renovation. The work done by Michael (owner) and his crew was exceptional!

The process from start to finish was seamless. During our first meeting Michael was extremely professional and provided a very detailed quote and projected timeline for completion of the project. The quoted budget was adhered to with no hidden surprises. Michael was also able to easily accommodate our add ons to the project and still meet the projected completion timeline (no easy feat considering supply chain issues due to COVID).

The scope of our project was extensive. Our unfinished basement was transformed into an amazing livable space that included the installation of an Escape window, 3 piece bathroom, flex room with barn doors, family room, and closed storage. We were able to maximize both the square footage of liveable space and storage based on the recommendations of the engineer to relocate our hot water tank. Each one of Michael's trade crews completed their work meticulously. It was easy to see that the tradesmen that worked on our reno took great pride in their work. Finishes from installation of flooring to the detailed tile work in the bathroom were completed with great attention and detail. Electrical work done by Alex and his crew was also exceptional. Most importantly, all building codes were met with permit inspections passing with flying colours.

At the end of the project Michael conducted a final walk through to ensure we were 100% satisfied with the work done. Needless to say we were more than 100% satisfied!

We definitely recommend using Level Up Consulting Inc. for any and all of your renovation needs.

I interviewed many contractors before finalizing with Michael of Levelup Group. It was the best decision I made. My basement apartment went through the City approval process and the finishes are done so well, that I had 6-7 applicants within a week wanting to rent the place. It was so easy to deal with Michael and his team, and the work was completed in time. There were no hidden costs and the material used were top notch as well. The entire experience was amazing, hassle free and put me at complete ease.

LevelUp Group took our vision and turned it into reality. The team was efficient and all focused on ensuring that their work was the best it could be. Michael took time to answer all of our questions and led the project management resulting in a smooth schedule and delivery. We are thrilled with our basement and would recommend Michael and his team to anyone.

We recently bought a property that needed major updates on the main floor and complete renovation of the basement. We wanted to be compliant to the citys building, renovation, and zoning requirements. As such, we were very particular that whoever we engaged for the contract has the capability and experience in delivering what is required while at the same time be able to ensure compliance.

After doing extensive research and receiving quotes from several contractors (some of whom we have already dealt with in the past), we decided to engage Level Up Consulting Group. From the very first meeting with Michael (owner), we felt comfortable even though we had no prior relationship. He was very transparent, giving us a detailed quote with several options, and guiding us through the pros and cons of each. This enabled us to decide on the best option that will meet our requirements and budget. He formalized the quote with a contract protecting our mutual interests, set reasonable timelines, and assured us of the quality delivery that his company is proud of.

Then came the exciting part, meeting and discussing with the Engineer (for the building plans/permits) and the Designer for the interior plans/design). Both were very professional and knowledgeable. They were instrumental in translating our vision into actual plans and design documents that passed the citys approval and paved the way for start of the work.

Michaels construction crew worked efficiently and knew their craft. Each job process seamlessly transitioned to the next until the entire project was completed. As with any construction project, there were some minor hiccups along the way, but Michael managed our expectations well in the process and ensured issues were addressed to our satisfaction.

One thing that stands out with Michael, aside from his expert project management and solid company reputation of providing quality service, is his trustworthiness. He is truly a man of his word, a man of integrity. We were glad we found him.

Michael and team were very professional and transparent from initial quote to job completion. Prices were fair considering market conditions and they stuck to what pricing was quoted with no changes/surprises during the project. Michael guided us on where we should spend more and opportunities to cut back where not required. Michael never said No to any requests/changes throughout the project and also quoted fairly for any additional work that was requested. The teams work ethic was very professional and completed the job to full satisfaction. We would definitely use Level Up again for other renovations and highly recommend them.

Level Up recently completed a main level renovation project in my home and to say I am pleased is an understatement.

The process from beginning to end was a positive experience because from the initial consultation, Michael made me feel as invested in my happiness with the project as I was. The process was efficient, the team was very polite and the workmanship and attention to detail was noticed and appreciated.

When there were any minor setbacks, Michael was always transparent and he personally ensured that a resolution was reached expeditiously. I never felt disregarded.

For those reasons, I would highly recommend Level Up Group Consulting for your renovation needs.

Michael , Ashley and the entire crew at level up basements completed my basement on time, on budget while exceeding expectations all through the project!

My project involved everything that is required in finishing an unfinished basement starting with crack injection/sealing, framing, insulation, drywalling, sanding, flooring, painting, to post construction cleaning. I was expecting this project to be a very stressful period but it was completely opposite. I looked forward to the progress that was being made at a breakneck speed and like clockwork everything came together thanks to the careful planning from Michael.

Michael was always available to take my questions and make changes as required so as to not clash with a few other minor projects that were going on around my house. Ashley, their designer, was also very patient in finalizing the design and helping us select the material from the showroom that has an extensive selection of material. I really appreciate the patience the team showed when we were having difficulties concluding on the path forward on some parts of the project. They explained the project plan clearly, answered my questions and concerns with care and attention (sometimes more than once!), offered valuable suggestions and guidance on decisions I was uncertain on, and kept me informed with all that was going well and also on things that did not go per plan which is quite normal with such a project.

My basement looks really incredible and the whole experience makes me enjoy the space even better! Thank you Michael and your team for getting this basement done better than your promise including being ahead of schedule.