Great Epoxy, But Poor Quality on Additional Services
- Approximate cost of services:
- $7,280.00
- Company Response
Hi Csaba.
When you hired someone to pour your concrete they did a horrible job as the pictures we documented for you and put in your invoice. This has nothing to do with us nor can we be responsible for another contractors work. Thats just unfair to me and to my team who worked hard for you to improve it as best as possible as per our agreement.
As stated by your text messages you sought a quote from concrete firms to repair the concrete and make it perfect and it was too expensive. We told you we could make it smoother and improve the look and we showed you this during the job. It was improved and again this was documented to you and explained to you personally. However we could only improve the look. Due to the negligence of your contractor we could not make this floor perfect, only improve it.
Replacement blades for a grinding machine are super expensive. This is why we quoted you extra to make the floor smooth. The extra labour was given to you for minimal cost while the team spent the entire day grinding that floor. Somebody has to pay for the blades that were used to smooth out your contractors work. My company will not absorb these costs for you free, I'm sorry.
I'm sorry you feel disappointed but given how professional we acted for you, we want to remind you that we did not pour your concrete. We cannot be responsible for another contractors work. This is just unfair.
Cheers!