Higher Place Tree Care

This company brought an awesome team--the SWAT team of the tree removal world. They clearly didn't go to the School for Contractors because (1) they came exactly when they said they would, which amazed me (2) they left the place spotless after they left rather than the usual practice of leaving a mess for the owner to clean up (3) they did not try to upsell me--instead, they priced the job way more favourably than other services and at 50% of the price of the highest quote, did it, and charged what they said they would and (4) once they came, they worked continuously until they had finished, rather than grabbing 5 jobs at once and keeping a mess at several properties. So--not like any contractor I've ever worked with before.

Furthermore, I asked for several customisations of the work: that they split the wood; that they create a table out of the stump; that they make some cutting boards for me. All of these created extra work for them and only one was discussed before the project started, yet they did them all cheerfully and STILL charged only what their estimate was before these requests.

In the cleanup phase, they not only cleaned up the garden and the neighbour's garden; they actually came inside and cleaned up the balconies!!

I see that they only ever get 5 star evaluations, but if I could I would definitely give them more. I've never had this kind of experience with any contractor for any project of any kind.