I submitted a request for foundation repair through Homestars. Pjeter responded to my request via a phone call and after I gave him some further details of the issue, he explained to me what needed to be done to remediate the problem. He showed up the next day, to get a visual of the issue and provided me with a quote, which for the same amount of work involved, was the best compared to two other quotes I had received from other companies. I accepted his quote and then he booked me an appointment for the repair. Before any such work was to commence, markings to identify underground pipes are required from the City of Ottawa. Due to Covid, the City was backlogged with such request, but Pjeter managed to get the City to come and mark areas at the site fairly quickly. He showed up with his assistant on the day of the appointment, and explained to me one more time all the steps involved to get the repair complete. He (and his assistant) both had a very positive attitude, provided frequent status updates on the repair and answered any questions I had. I am very happy with the quality of work provided and would recommend SimplyReno to anyone who has foundation issues. Thank you very much Pjeter!
- Company Response
Thank you so much for the positive feedback. It was an absolute pleasure to work with you.