This guy is AWFUL at communicating. We paid for him to fix our dishwasher, which was not draining properly; he replaced a part and charged us. He said he'd send a 3-month warranty on the work via email, and never did. The dishwasher failed to work again that night. Called him and texted him to no response. Finally heard back a couple days later and he said he'd come the next day to fix it. Never came, no response to multiple calls and texts. FINALLY two days later he texts saying he was waiting for a part and will come the next day. No apology or acknowledgment that he ghosted us, and then AGAIN HE DOESN'T SHOW UP or text or call to let us know. Are you kidding me? Finally says he'll come the next day (again no acknowledgment of ghosting!), we wait for two hours when he finally shows up. Thank goodness he fixed the problem, we were thinking this was a sunk cost and would have to hire a different repair person. The lack of communication and no-show behavior is ridiculously unprofessional and beyond frustrating.
- Approximate cost of services:
- $339.00