Arrived with a truck far too small for the job, requiring two trips, an extended day and greatly extended costs.
Homeowner needs to request them to place runners down or else they will not.
Smoked cigarettes in the driveway and left butts stamped out on driveway or threw them down the driveway.
Stopped for ice cream truck and left their garbage from that in the driveway and garage. Continually having to clean up their butts and garbage should not have been my job.
Left garbage wrapping plastic and tape dropped throughout the house, they make no effort to remove their garbage.
Non english speaking staff member meant many things placed in the wrong room or location and paying for him to move it twice or we had to move ourselves.
Padded bill at the end of the day and could not provide me a receipt.
Do no let them use your bathroom, you will wonder how anyone could make such a mess just by using a bathroom leaving more time needed to clean up after them.
I could elaborate and go on, but please do yourself a favour and hard pass on Zeus moving.
- Company Response
We are extremely appreciate your feedback.
First of all our company owns only big trucks with 26 and 28 feet boxes and we don't have any smaller sizes. Secondly, every single time before we put the order into schedule we discussed with our customers how much furniture and things they have to move. After that we approved the size of the truck. Despite that it is never one hundred percent that everything is going to fit in one trip. Moreover, we don't charge our customers for the second trip.
If we are talking about garbage we want to pay attention to that fact that we always require from our employees to clean up after work and have garbage bags in the truck.
According to our records, we didn't have any customers with the name Bob for the last few months.
Anyway we would be very happy if you could contact our office to figure out the problem and find out what have happened indeed.
Please contact us 647-465-6360.
Or email us firstname.lastname@example.org