Hermanos Roofing & Renovations

Roofing
Kitchener ON N2E 2K4
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Hermanos Roofing & Renovations
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81%

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Reviews for Hermanos Roofing & Renovations

Average customer rating:
8.4 10 (14 reviews)

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jesseosier2014
jesseosier2014
2 reviews Kitchener, ON
10/10

Roofing and tree removal

I am very nervous of contractors, so when my roof started leaking I called at least 12 different company's for estimates including Johnny from Hermanos. After all quotes were received Johnny was considerably cheaper than the rest. I called him to ask if he missed something and he explained as a new company he can provide better prices than "the big guys" because he has no overhead. Still nervous I gave him the required deposit. The materials were delivered a day late, no fault of Johnny's the supplier took full responsibility. Johnny showed up exactly when he said he would and completed the job as efficiently as possible. I think a larger company could have done it quicker but Johnny is a very hard worker and completed everything he said he would. While doing the roofing, he recommended I remove some tree branches as they were wrecking my new roof. Instead I paid him to take the whole tree down. Never liked that tree. He was telling about his new baby and future wife. I trully wish all the success the world has to offer for this fine young man.
Thank you Hermanos roofing for helping me save in excess of 3000 dollars shortly before Christmas.

0 of 1 people found this review helpful.
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Company Response

You are most welcome , it is our pleasure to give you the affordable service before the holidays !

Private User
Private User
Private User reviews Toronto, ON
10/10

Outdoor potlight replacement

I found Johnny through Kijiji and asked him to replace a second floor outdoor potlight. He contacted me and showed up to do the job on the same day. He tried to replace the bulb but found a problem with a potlight housing and suggested I buy a replacement part. He did not charge me for this time and returned to complete the work as soon as I bought the replacement part. The light now works and I was happy with the service.

0 of 1 people found this review helpful.
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Company Response

Thank you for the positive review

Darrin in
Darrin in
0 reviews Kitchener, ON
10/10

Made my problem into a solution

I had a company come to my property to install a new roof , they took my downpayment got the material ordered on site ... But never showed up again ... I called "hermanos roofing " .
They completed it the same day . I was astonished and satisfied to the fullest by the workmanship and professionalism the crew did .
Strongly recommend

0 of 1 people found this review helpful.
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Company Response

I Appreciate the kind hospitality!

Philip
Philip
0 reviews Cambridge, ON
0/10

Never again

Siding and roof singles was destroyed due to high winds
Johnny came by and did some work and I paid for half for the work completed.
Good old Johnny was going to pickup some siding to compete the remaining work but never showed.
Johnny never came back after several times contacting him....Johnny never completed the work.

I'll never use this company again.

1 of 1 people found this review helpful.
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Company Response

You failed to mention I spent 2 hours there . In the most difficult spot . 2 stories high on a 6/12 roof with a ladder .

Along with putting most of it together . Besides one piece that was split .
It was 10 p.m at night . Where was I suppose to get material ? When I called you to reschedule , you did not pick up .
I even offered to do it no charge for the miscommunication .
It is what it is

Thank you for you're input .

Private User
Private User
Private User reviews Kitchener, ON
0/10

Hermanos Roofing crooked tactics

Called #Hermanos Roofing also known as Jonny Shingles to come look at my roof. Guy by name Jonathan shows up, checks roof and says I need a new roof. I pay $250 for the roof diagnostics/inspection.

He draws up a contract two days later and I pay him an advance by cheque of $2712 which represents 40% of full payment. I change my mind next day after issuing cheque, informs him and he agrees to pay my money back, but he still goes ahead and deposits the cheque at his bank.

Check clears from my bank and he maintains that the cheque hasn’t cleared at his, and that it'll take 5 business days. Patiently I wait, 5 business days turns into 10 business days as he says he is still 'waiting' for the check to clear at his bank.

I press on and he admits Cheque has cleared, except he now tells me categorically, that he will not refund me the full $2712, he initially says there is $200 cancellation fee, which I reluctantly agree even though the contract has no mention of such a fee upon cancellation.

Then $200 cancellation fee suddenly becomes $1200 fee for ‘re-stocking and all what not..’ I vehemently say no way!!, we go back and forth and he eventually pays $2000 and agreeing to pay the remaining balance the following week. This is after I threaten to take this up with the CRA, for an item of detail in his contract that represents illegal practice.

Fast forward to following week, Hermanos Roofing also known as Jonny Shingles refuses to pay my money. How do you keep payment for work that was never done in the first place? And additionally cannot keep your word?
Such a shady and untrustworthy way of dealing. I mean it when I say that I will go above and beyond to get my money back and make sure no one ends up with a similar experience. Take your business elsewhere and avoid at all cost.

3 of 3 people found this review helpful.
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Company Response

We apologize deeply , but you forgot to mention on how I wanted to give you back the cheque and asked for an etransfer ... I'm not sure why you couldn't do that , saying that you were to busy .
My bank simply did a hold on it ... to insure there were funds in you're account .
I then etrasnfered you 2000 immediately when it got released . I also told you about cancleation fees and re stocking fees because I went ahead and purchased material . You were 100 percent on board - but because you're neighbour was getting another quote you basically told me you don't want to proceed 2 days later ... if my defence . You asked for my service . I provided . I told you the solution , I didn't force anything upon you . I went out of my way 3 different occasions to Guelph when I'm located to Kitchener .
You agreed upon getting you're roof done, signed documents because it was a commitment . gave me a cheque .

There fore the time , gas , that you wasted for me was accountanted for .

Along with you threatened me , put my address on this site which is inappropriate , made false accusation on Facebook saying you paid for service , and didn't receive .
You did nothing but , slander and discredit .

If there is anything we can do to come to an understanding please contact me .

Private User
Private User
Private User reviews Kitchener, ON
8/10

Roof repair

Hermanos Roofing came quickly to repair my roof that had been improperly installed by a different company. He did not up charge because it was an emergency. I would recommend this company for all your roofing needs.

0 of 1 people found this review helpful.
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Company Response

Message me whenever ! I will fix all there mistakes for you ! Thank you for the review .

Private User
Private User
Private User reviews Aurora, ON
10/10

Siding and windows

Reached out to Jonathan through Kijji. He replied in a timely fashion. Showed up when he said he would.

Had him repair some loose siding and re-caulk my windows in the front of my house. Also had him paint the arch above my window. Both my neighbours had him do similar work.

He seems pretty fair and reasonable with his prices. He’s willing to work with you. I’m happy with the job he did for me.

I would use him again.

0 of 1 people found this review helpful.
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Company Response

Call me whenever ! You're neighbourhood plus neighbours were phenomenal . I never was left thirsty .
The community came up , one after the other ! I'd enjoy working there again !

sojung in London
sojung in London
1 review Waterloo, ON
10/10

He is so professional

I need to repair siding.
I contacted Johnny.
He gave me an estimate at a resonable price
He is knowledgeable, punctual and gets thejob done right. I would highly recommend him for any siding project or roofing project.

0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to leave a review ! You are truly appreciated .

Katherine in Toronto
Katherine in Toronto
1 review Waterloo, ON
10/10

Roof repair

Johnny was prompt and helped solve some my roofing concerns. He was professional and provided pictures and his workmanship was high quality. I am so glad I found his contact to help me with my roofing concerns.

0 of 1 people found this review helpful.
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Company Response

Thanks Katherine, Appreciate the kind words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hermanos Roofing & Renovations

Helping you protect your most important asset, Hermanos Roofing offers residential roofing services to Kitchener and surrounding cities. Our highly trained and certified installers provide high quality workmanship to ensure long-lasting results while management works closely with you to determine the best options options for your roofing needs. All installers have their working at heights, we are WSIB compliant and fully insurances. Success is our only option, failures not. Hermanos was founded on the principle of honest service and quality workmanship.
Contact us today to determine your roofing needs and get a quote!

CATEGORIES
Roofing and Handyman Services
SERVICES
Repair and maintenance Emergency services New roofs Roof replacements Renovations Roof inspection Siding Snow removal Storm damage Gutter repairs and installations and more!
YEAR ESTABLISHED
2020
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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