Bailey's Tile and Masonry

Tile & Stone Contractors
Toronto ON M5V
Write a Review
Write a Review

Instagram
HomeStars
Tile & Stone Contractors
Bailey's Tile and Masonry
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Bailey's Tile and Masonry

Average customer rating:
9.8 10 (57 reviews)

Sort by

Michael
Michael
1 review Toronto, ON
10/10

Basement bathroom and laundry room tile

Wayne did a great job tiling out bathroom and laundry room.

Quick and responsive. Great work. Highly recommend.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you Michael for your kind review. it was a pleasure working on your tiling project. Bailey's Tiles and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. and as always "work of art from the heart "

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

Vicky in Toronto
Vicky in Toronto
2 reviews Toronto, ON
10/10

Fantastic work & customer service - highly recommend!

Wayne was recommended by a friend and were so lucky we found him! Wayne was communicative, reliable, professional, a pleasure to work with and did an amazing job on the floor and shower tiling, as well as waterproofing and installing the shower drain and curb. We had a number of issues left from the previous contractor and Wayne went above and beyond to fix them all to give us a beautiful bathroom. The cost was good for the quality workmanship and there werent any hidden or unexpected costs. I cant say enough good things about him and will recommend him to everyone!

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you Vicky for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry.
it was a pleasure working and with you guys.
looking forward to your future projects with a smile 😃.
and as always " work of art from the heart❤️"

cheers

Wayne
baileystilesandmasonry@gmail.com
437 241-3417

Amin in Toronto
Amin in Toronto
3 reviews Aurora, ON
0/10

Not reliable

Wayne did few tiling projects at my house. He was mostly on time but for the last one he couldn't finish it on time. Even for some of the other projects at my house he delayed it for 1-2 days but 1-2 days was okay with me as I was not in rush.

It seems he is getting busy and he cannot keep up with the load as he works alone. He was friendly at the beginning but he turned to an ordering personality as time passed.

He started tiling my master bedroom on August 10th and he made some progress till Sept 3rd. I knew it will be slow because he told me he is booked and I didn't have any reserved time but told me he can come on weekends and finish my work. I did not ask him to come on weekends or force him to do so, and it wasn't a favor, he wanted the project and money and I was okay with him working on my project on weekends. He also asked me multiple times to move tiles to the bathroom to speed up the process and I helped him. I also helped him with buying materials, mortars, etc.

On Sept 3rd, I asked him if he is busy with other clients I can ask another person to finish my tiling project and I can't wait longer as it seems he cannot come on all weekends and keep up his promise.

He told me he can finish my project by Sept 19th and I said I'll be away on vacation from Sept 9th till Sept 19th and you can go to my house and finish the job and provided the access code to my house to him. I also move few tile boxes to the bathroom to speed up the process (he asked me).

On Sept 17th, two days before his deadline, he messaged me that your car is on my way and it slows me down with a weird aggressive tone.

While my driveway is wide and my car was parked on one side and he could park his truck in front of my parking. Just a funny reason to move to another job I guess. I have heard from him canceling another jobs midways for some reasons, but I didn't know this will happen to me, as I was coordinating with him as much as I could.

He messaged me that he cannot work and he is going to work at a school (which is another contract I guess). And simply told me he cannot finish the job by Sept 19th. So to me he cannot keep up to his word and he just wanted to drag me along the way.

I'm upset because I asked him on Sept 3rd that if you can't finish my project I can give it to someone else as I can't wait any longer but he promised me that he can finish it before Sept 19th to just keep the job. That's why to me he is not reliable, cannot keep his deadline and priorities other bigger works over smaller works.

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review Amin however you should mentioned that i booked you first for one month. to demo and install your kitchen floor and two bathrooms shower walls and floor tiles. thats way more than enough time no problem!

then after few conversations about tiling with me , while i was tiling your entry way floor . you said " you will try tiling your washroom and then book my time if you need " correct!
then you found out , tiling is not so easy as i make it looks. you even ask me to come up and take a look and give advice ! and so I did. ( very nice! guy👍)

then tiling becomes even more complicated than you thought. and you said " ok you can demolition and tile the next washroom lol as I chuckled and reply no prob 😉. by that time ! time was already out the window. then I said "make sure you have that shower ready because this won't ready with the time booked remaining! before I even start it. also show you how far! back I was booked. and you said " I'll work with your schedule. right!

also no reviews,pictures for the previous projects you mentioned i did?
still zero ?

" 0 NOT RELIABLE " thats why he even works on the weekeds! the weekends he should be spending with his family . instead he's trying to make our place nicer :) rightly! "NOT RELIABLE 0 "
I'm truly sorry you feel this way Amin. Amir reviews was a 10🏅 go read what he says !

and as always "work of art from the heart ❤️

Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry.
every time booked is because the project will be completed a day before or day of. unless for a reason/delayed! not by Bailey's Tiles and Masonry .

best regards

Wayne
baileystilesandmasonry@gmail.com
437 241-3417.

Antonella
Antonella
3 reviews Toronto, ON
8/10

Grout and caulking 8n rge bathroom

Wayne did a very good job, however a few spots were not perfect but is probably due to the sloppiness 8f the previous contractor.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry.

Robert in Mississauga
Robert in Mississauga
1 review Mississauga, ON
10/10

Outside Front Enterance

Wayne did a great job on our porch. He did exactly what I had envisioned and the final product was perfect. I really appreciated that he returned my phone calls/texts and he is of great character. I trusted him.

Approximate cost of services:
$3,400.00
Was this review helpful?
Company Response

Thank you Robert for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. and as always " work of art from the heart"

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

Matt in Toronto
Matt in Toronto
2 reviews Toronto, ON
10/10

Front foyer tile job

Very happy with the work Wayne did on our front foyer. Punctual, well-mannered and meticulous in execution. Will definitely hire again.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you Matt for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. looking forward to working with you again. and always " work of art from the heart"

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

susan
susan
4 reviews Toronto, ON
10/10

Backsplash demolition and installation

Wayne is excellent in every way, expertise, integrity, trustworthiness, respectful. Can't say enough. He couldn't have been better.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you Susan for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling and Masonry. and as always " work of art from the heart"

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

Tommy
Tommy
1 review Toronto, ON
10/10

Kitchen Backsplash

Wayne was top-notch to deal with! Very efficient worker, very clean and did a great job on my kitchen backsplash. I would definitely recommend!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you Tommy for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. and as always " work of art from the heart ❤️ "

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

B in Oakville
B in Oakville
5 reviews Toronto, ON
10/10

Small Tile Job

I agree with all the 5 star reviews, I would 100% recommend Wayne and I already have passed his name on to friends! 5 stars for cleanliness, quality of job, and work ethics! Thank you Wayne.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thank you B for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. also thank you for the referrals it was my pleasure and as always " work of art from the heart" have a great long weekend.

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

Yegor in Toronto
Yegor in Toronto
2 reviews Mississauga, ON
10/10

Great craftsmanship, amazing attitude

Wayne is a rare gem in the world of contractors and I would recommend him to anyone looking to do tile job. I did floor and backsplash happy with both. Very friendly and pleasant to work with.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you Yegor for your kind review. Bailey's Tile and Masonry  promises to provide excellent customer service as well as professional craftsmanship to clients in custom and commercial Tiling & Masonry. and as always " work of art from the heart " It was my pleasure working on your tiling project and looking forward to any future project as well 😃

cheers

Wayne
437 241-3417
baileystilesandmasonry@gmail.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bailey's Tile and Masonry

Bailey's Tile & Masonry  promises to provide excellent customer service as well as professional craftsmanship to client in custom and commercial Tiling & Masonry.

CATEGORIES
Tile & Stone Contractors
SERVICES
Tiling, Masonry, Brick & Stone, Grout Cleaning
YEAR ESTABLISHED
2019
PAYMENT METHOD
Cheque, Interac e-trasfer, Cash
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.