JohnL Flooring & Stair

Floor Laying & Refinishing
Toronto ON M4S 1C4
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77%

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Reviews for JohnL Flooring & Stair

Average customer rating:
8.3 10 (12 reviews)

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Private User
Private User
Private User reviews Oakville, ON
0/10

Stair Pickets Installation

Found JonhL thought Homestars. He came in and quoted my job to replace >80 pickets and do some refinishing work on the railing. He assured me that the job would be done right and he would guarantee it for 1 year. Of the 80 pickets, 10 of them were cracked during installation which he said he would replace; have not seen him in > 8 months despite reaching out to him over 10 times. The railing is unstable after they took it apart and now presents a safety concern. DO NOT USE THESE GUYS!

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Christian in Toronto
Christian in Toronto
1 review Toronto, ON
10/10

Hardwood click floor installation

I hired John to install new flooring I had selected at Home Depot. He showed me great quality samples from Vidar at great price. I decided for the floor he showed me. He completed the installation in one day. I’m very satisfied with the work

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Company Response

Thank you.

Private User
Private User
1 review Toronto, ON
10/10

Stairs

John come to my house to do the design for me for free.he is also very friendly and knowledgeable with his work.

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Company Response

Thank you

Private User
Private User
1 review Toronto, ON
10/10

Floor and stair

John install the floor for my 2nd and 1st floor and stairs.it look very great,i would recommend him to anyone

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Company Response

Thank you for your feedback. It's a great inspire for us.

Private User
Private User
0 reviews Toronto, ON
10/10

Hardwood Flooring and stair

JohnL Flooring is very big company.he and his team is very profesional and friendly.they will do the design for you for free

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Company Response

Thank you very much for the reference, James.

Private User
Private User
0 reviews Toronto, ON
10/10

House renovation

My house basement was around 40 year olds when I got it. John come in with his team and do the design for me, he also help me to choose the best materials. He is very friendly and professional. I will definitely hire him again. Thank John.

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Company Response

Thank you Susan. It is our pleasure.

Private User
Private User
0 reviews Toronto, ON
10/10

vinyl floor

John is very friendly. he did the design for me for free. he did a great job. highly recommended for anyone

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Company Response

Thank you. It is our pleasures.

Private User
Private User
0 reviews Toronto, ON
10/10

Hardwood floor install

John and his team is very professional. Highly recommend for anyone. For sure i will work with him again in the future.

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Company Response

Thank you very much. I am looking forward to work with you soon in the future.

Daniel in Piscataway
Daniel in Piscataway
2 reviews Oakville, ON
10/10

Sanded, stained and refinished 1,500 sq ft of hardwood throughout

John delivered as promised, faster and better than expected. `The team worked very hard, and really know what they are doing. I secured 4 quotes for the job.....John L Flooring provided the most economical proposal and were very easy to work with. Don’t hesitate....these guys are the real deal!

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Company Response

Thank you very much

Filip in Toronto
Filip in Toronto
6 reviews Toronto, ON
0/10

Horrible experience

We had an absolutely horrible experience with JohnL flooring. We would like to strongly warn you about using him.

We had 5-6 quotes on Homestars, and JohnL's being the lowest by a small amount. He was friendly and quickly came to our home, and measured all of the rooms we wanted him to work in. After providing us with a quote we hired him with more than a month's advance notice before work had to begin in our home. He also visited my property one more time and looked at the work that needed to be done when I gave him a deposit.

On the day he was supposed to start working, he suddenly double the price of the job, saying that the square footage increased after drywall was installed (which is a load of you know what). This happened despite the fact that he had visited our home twice before, and measured twice! I believe he was being malicious, intentionally raising the price knowing that my project depended on him completing his work before it could continue.

Despite having an agreement, and paying the deposit, he refused to budge from his sudden doubling of the cost of the project. So I requested my money back (which he did send to me).

Regardless, I am now out of a contractor and my home renovation project is on hold until who knows when. Likely John has cost me weeks of delays despite the fact that I had clarified everything with him more than a month in advance. This person does not belong in business. Please do not make the same mistake that I did - do not hire!! It'll cost you!

1 of 1 people found this review helpful.
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Company Response

Hi.
I am very sorry that you have unwanted experience with us. I will sure discuss this event with our team to make sure this will never happen again in the future. Thank you for choosing our services. Please let me know if we can help you with anything in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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