Grass Guys

Formerly Project Perfection
Garden Maintenance
Vaughan ON L4L 6T6
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Write a Review

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72%

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Reviews by rating (past 12 months)

Reviews for Grass Guys

Average customer rating:
7.8 10 (21 reviews)

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Planni
Planni
1 review Kleinburg, ON
9/10

141 camlaren cr

Excellent service. Show up on time, polite. Easy to reach if we have a concern

Approximate cost of services:
$2,000.00
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Company Response

Thanks for taking the time to review us. It's very much appreciated. We can't wait to keep your place looking awesome this summer!

Sincerely,

Ryan and your Grass Guys

Private User
Private User
Private User reviews Vaughan, ON
10/10

Grass maintenance

I was very pleased with the work performed. Hired them for the first time in 2022 and was quite happy with their service that we hired them again for 2023. Their customer service has been courteous and professional.

Approximate cost of services:
$1,300.00
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Company Response

Thank you. We do our best! So happy to hear you've appreciated it and we look forward to continuing to take care of your place this summer.

Sincerely,

Ryan and your Grass Guys

Private User
Private User
0 reviews Vaughan, ON
8/10

Grass maintenance

Good reliable, friendly team - very cooperative and accommodating.
My only concern is that charges keep going up - we are retired - difficult but we are coping.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for taking the time to review us. Your kind words and loyalty is greatly appreciated. We try to keep our prices down as much as possible. The last few years we've added tons of things from equipment, to tools and striping kits, to office staff and management, to tech and systems to make the service as valuable and helpful as we can. The price increases should stop or decrease. Unfortunately the cost of running a landscape business has doubled over the last number of years from inflation and rising costs in our industry and we can't run away from that stuff either.

However as we grow to become the largest in residential maintenance we hope to be able to keep our prices to the exact same year after year, being able to look past inflation thanks to loyal clients and a high number of homes in every area and taking advantage of economies of scale as we grow.

We will always do our best for you. The more clients you refer in your neighbourhood the more it helps!

Sincerely,

Ryan and your Grass Guys

Private User
Private User
Private User reviews Vaughan, ON
10/10

Grass cutting

Reliable service at a great value. The grass guys come weekly to cut, trim and pull weeds from flower beds.

Approximate cost of services:
$2,300.00
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Company Response

So glad you have enjoyed the value of the service. We continue to focus on refining things and making the service as valuable in all possible ways and will continue to work to impress! Thanks for your kind words.

Sincerely,

Ryan and your Grass Guys

Private User
Private User
Private User reviews King City, ON
10/10

Lawn care

Worth every penny. The lawn and the garden looked well kept all year long. Thank you.

Approximate cost of services:
$140,000.00
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Company Response

Thank you for taking the time to detail your experience with our service. So happy you're continuing to enjoy the service. Looking forward to continuing to keep your place looking beautiful.

Sincerely,

Ryan and your Grass Guys

Vanessa in Newcastle
Vanessa in Newcastle
0 reviews Vaughan, ON
10/10

Grass Guys

The company has reliable and friendly staff that can always get the job well done!

Approximate cost of services:
$1,200.00
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Company Response

Thank you! I am very glad to hear you've enjoyed your experience using our service. We look forward to continuing to help you out!

Sincerely,

Ryan and your Grass Guys

Mannu in Etobicoke
Mannu in Etobicoke
0 reviews Toronto, ON
10/10

The absolute BEST in the business!

The Grass Guys are thoroughly professional and did an awesome job with my lawn last summer. I work long hours and needed someone reliable to maintain my lawn. Ill be using their services again this year! Im so happy I went with them. Totally worth every penny!

Approximate cost of services:
$1,120.00
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Company Response

Wow! Thank you for your kind words and thank you for being a great client.

Look forward to taking care of you again this season, we can't wait to keep making the service better and better for you!

Sincerely,

Ryan and your Grass Guys

Private User
Private User
Private User reviews Vaughan, ON
10/10

Lawn Maintenance

Since the day I hired the Grass Guys I have been pleased. It was easy to reach them and get a quote and it was a quick, easy and streamlined process to get me on boarded and get an understanding of expectations of how everything works. It got better from there when they executed on being on time, doing a great job and being so friendly.

Approximate cost of services:
$1,500.00
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Company Response

Thanks so much for taking the time to leave this review of your experience with us!

Sincerely,

Ryan and your Grass Guys

Private User
Private User
Private User reviews Vaughan, ON
10/10

Reliable and Excellent service

Im very happy with the excellent quality of the grass cutting service, its very consistent and the office staff is very pleasant to deal with! I highly recommend their service.

Approximate cost of services:
$1,300.00
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Company Response

That is so amazing to hear!

We will continue working our hardest to provide you the best possible service and experience.

We look forward to helping you out this coming year.

Sincerely,

Ryan and your Grass Guys

Al Moscardelli
Al Moscardelli
3 reviews Vaughan, ON
7/10

Took Responsibility and made it right

UPDATE: After speaking with Ryan and understanding the issues better, they refunded my payment. They took responsibly for their mistake and resolved the issue. Happy with the outcome.

Review has 1 previous version
Approximate cost of services:
$1,600.00
0 of 1 people found this review helpful.
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Company Response

Glad we figured things out to make you happy Al. That is our number 1 goal at all time, to make clients happy and provide them the best service and experience possible.

We've made some additions to our service to better outline exactly how the service and full experience works. We did make some errors and we were facing tons of equipment and parts issues along with other covid related issues that were difficult to overcome.

But we did and were able to make clients happy as usual and I apologize you were not one of the happy clients in the month you were with us and I wish we could have done better for you, but are glad we could make it right and give you your desired resolution to the issues.

Sincerely,

Ryan and your Grass Guys

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grass Guys

Grass Guys Is A Local Lawn, Garden And Snow Removal Team That's Become One Of The Go To's In Residential Maintenance. We Don't Overlook Anything And Every Second Of Our Process Is Tailored To You As The Homeowner. Our Systems, Policies, Procedures And Use Of Technology Helps Us Provide The ...
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