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- Approximate cost of services:
- $5,000.00
- Company Response
One client just reminded me somebody complained me
I think I need to say something too
First I appreciate Mr Genadi gave us job. we did his roof on 2019 , 3 years ago. from the beginning I have feeling he will give me hard time .
We need business, but we need to respect too , your attitude to me is very rude and impolite ,I am sorry to say that .
you complained you can’t control our work on the ground . we explained to you we used regular shingle as starter shingle . that is normal way we do the job ….
last week that was Sunday (Mar/06/2022), you txted me and asked “I must go to see you in same day ” . Via the message , I asked if your roof is problem or not .
you didn’t reply message , (Mar 4 ,5,6 2022) this 3 days weather were good and no snow on the roof, where does water come from your roof?
I explained if you see the wet on your attic wood , that maybe condensation , we can help to check and solve it . but you ordered me to go to see you Sunday ,unfortunately that day I was away , Via the message I promised to see you next Monday ,then you wrote complaint here. even next day I still went to see you and waited for you until 4:00pm after you came back from work . you didn’t allow me to enter your house to check your roof. so what do you want us to do ?
I know everybody make money hardly , but we also do not work for free, we did your job if roof is really problem , we will solve your problem , we never hide and never deny .
I try to treat everybody nicely . I hope we can get respect too .
