BCG Renovations

General Contractors
Hamilton ON L9H 3K4
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Private User
Private User
Private User reviews Hamilton, ON
2/10

Concrete/ painting

I hired Godfrey for small concrete work in my backyard shed in September- we added a few other jobs such as painting of living room and bathroom chalking/ grouting- he came in and did the painting same weekend- he did only one coat painting on a few walls - half grouting- i complained and he agreed to come back and do that but asked for more money.

Few weeks later he came late in the evening to work on my concrete- they did a half hearted job and left 9-10 pm- They did not come back to take their frames out as decided and just randomly showed up a week later- the concrete floor chipped as soon as I stepped in a few days later and cracked all over and there is also water collecting - there a huge gap between the door and the porch leading ‘planned sun room’ to feel like open windy room- Grrr!- huge safety hazard for my little children

They left their dirty concrete pales- their cofee mugs and all the broken concrete in front of my shed with a promise to return to fix the concrete floor and clean their mess up- no sight of them since October and we are heading in December-

Me and my husband treated them nice and brought them lunches/ snacks/ cofee while they worked on our projects- i waited over month and a half and am trying to fill the gap they created with some logs and styrofoam to stop the rain and snow from getting in.

I found the quality of their work and material to be substandard. The company is unprofessional and unreliable- explains my 2 stars

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Company Response

Thank you for your feedback at BCG Renovations. We strive for customer satisfaction, we also understand that at times we cannot meet each client needs. Please feel free to contact our office as we would be happy to discuss a resolution for you. Thanks.