JM Carpentry

Cabinetry & Millwork
Toronto ON M2K 1E1
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for JM Carpentry

Average customer rating:
9.3 10 (6 reviews)

Sort by

Lina
Lina
5 reviews Toronto, ON
10/10

Custom Size and shape closet doors

We had a very tricky closet door that wasn't a regular shape, and none of the off the shelf options worked. We needed something custom made, and JM came through perfectly. They came by on short notice, were on time, were no nonsense and then delivered, fine tuned and installed when they said they would. Everything exactly according to what they said, and it all worked easily. New doors are good quality, and sturdy, and match the appearance we wanted.

Was this review helpful?
Company Response

Thank you so much for this review!! I hope In future we can we can have more amazing projects together!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick & Efficient Service + Excellent Communication

Ali and his team did a great job in my kitchen. They were speedy and got the job done quickly. The quality of the work was good.

Ali's communication was excellent before, during and after the project. The team came on-time and were extremely professional.

There were a couple of follow on items that needed to be addressed and Ali came back with his team on-time, as promised. I'm happy with the work and look forward to working with Ali again.

Was this review helpful?
Company Response

Thank you for your review on our job!

Alexandra in Toronto
Alexandra in Toronto
0 reviews Toronto, ON
7/10

Fast, Great Design & Superb Service, but Rushed & Left Unfinished Edges

We really enjoyed working with Jawid. Here is what we loved:
- He promptly came to do a site visit & take measurements
- He was a great thought-partner in coming up with solutions for problems we wanted to solve (eg. we wanted the cabinets to extend to cover the bulkhead, but the bulkhead didn't cross the whole wall which makes installation complicated. A few other companies said this would be too complicated to deal with and offered to install cabinets up to the bulkhead only).
- He was extremely creative and resourceful - we also wanted to add a pull out drawer inside one of the bottom cabinets. We wanted it to be strong enough to hold dog food (think of a pull out garbage holder) but we also wanted the cabinets to be uniform all the way across (i.e. we didn't want one to look like a drawer and the rest to look like cabinets). Jawid helped visualize the design and he even went above and beyond and found and sourced the perfect pull out for us. The level of service was honestly incredible.
- He was quite responsive to calls and texts
- He provided a contract for both parties to sign, so it was clear what we were paying for
- His quote was competitive, against the 8+ other vendors we spoke with
- He made sure to listen to our needs - eg. he adjusted the thickness of the desk so that it looked more substantial, all doors are soft closing and push-to open
- When we had an issue with a sticky drawer, he returned to adjust it
- He offers a variety of materials and finishes & we were able to go to his warehouse to look through the options in person. He also has relationships with hardware suppliers (there were many reasonably priced options to choose from should we have wanted handles - we went with a flat, push-to open, finish)
- Above all, he was also very kind

Worth noting
- He drew our design of us on paper, but doesn't do the fancy 3D mockups that you might get elsewhere. It honestly didn't matter to us - we were able to save a bit of money and Jawid listened really well (even though we had some odd asks like the dog food drawer, covering the bulkhead, increasing the thickness of the desk, etc.). The real thing turned out exactly as we wanted, from a design standpoint, and we couldn't be more pleased.

Cons:
There weren't a ton of cons, but the following is worth mentioning:
- The cost of the 'dog food drawer' was a big of a shock to us. Much more expensive than we had budgeted, but honestly, I can't fault Jawid as he went out of his way to find and source exactly what we needed. Would have been great to know the cost before he just showed up with an invoice though.
- The doors come with a blue film on the edges so that they don't get scratched. You're meant to remove them, and should remove the inner ones before installation. The doors got installed with the blue film still on the inner edge, and it was really tricky to try to peel them off because you have only millimeters worth of room between the door edge & the cabinet bases (because it is where the hinges are). Small things like that should have been great to avoid.
- The same issue happened with the desk - the desk was installed with the shrink wrap still around the entire thing, which left plastic bits sticking out around the edges of the desk. It unfortunately made it look incredibly unfinished inside the bookshelves (see second photo - it shows one section, but the issue runs across the whole seam). We asked him to return to fix the unfinished seam, and while he did return, he said he couldn't fix it because of the plastic bits that remained along the edge from the shrink wrap that he left on. Really disappointing when you spend $4200 to have it left with unfinished edges. I would have expected him to fully resolve the issue, especially given it was his team's mistake for not removing the shrink wrap before installation. Would have increased this review to 5 stars if this had been resolved, but I am left feeling really disappointed after his latest visit and not having resolved this.
- He forgot to drill a hole in the desk for wires - which he had previously agreed to do - so he had to return to do this. Not a big issue, as he was very polite in returning to drill the hole, but a bit of a hassle having to have him return to finish the job. He also only had one drill size, which didn't match what we were looking for. Not a huge deal, but would have been great to have options that fit the standard sizes of the wire covers that you find in Home Depot.
- The finish of where the cabinets meet the walls was a bit messy and could have had more seamless caulking

Overall, the cabinet design turned out really well, and it was nice working with Jawid. Ultimately some of the finishes were disappointing - the team was fast, but it also showed in how they rushed the install. I wish they took more time to ensure everything was finished professionally.

Was this review helpful?
Company Response

Hi there thanks for your time and I hope we're going to have more project on future

Private User
Private User
Private User reviews Toronto, ON
10/10

Soundproof Door Installation

Great job, barely a mess and fantastic recommendations. Installed it in an apartment building on one of the top floors.

Was this review helpful?
Company Response

Thank you so much for this comment! Have a great day!

GV
GV
2 reviews Toronto, ON
9/10

Trim, Door and Millwork Installation

Ali, Muhammad and their team were pleasant to deal with. They completed installation of the trim and doors as well as cabinetry work for the entire house.

Was this review helpful?
Company Response

Thank you for trusting us with your project. It's been great working with you too. Your satisfaction is our priority.
JM carpentry team

marwan.younis
marwan.younis
1 review Toronto, ON

First Review

10/10

Replace Kitchen Cabinets

Jawid and his team updated the kitchen in My condo. They replaced and and updated the cabinets on the same day. They were on-time, hardworking, and we were happy with the end results.

Thank you Jawid

Marwan

Was this review helpful?
Company Response

Good day.
It's been our pleasure working with you Marwan. Our goal is our client's satisfaction. We are very glad you trusted us with your job. Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about JM Carpentry

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.