1 2 3 Roofing

Please do yourself a favour and use a different company to complete your roofing repairs and installations. We purchased a new home in 2021 and the sunroom had a leaky ceiling prior to us purchasing the home. I dealt with a guy named Joe and we had agreed for him complete the installation of a brand new roof for the entire home. A few months after they 'completed' the job, we noticed the sunroom was still leaking. I went up on the roof myself only to realize they didn't even touch that part of the roof. I immediately reached out to Joe, only for him to tell me that 'that part of the roof didn't need to be replaced' even though the roof was leaking prior to his roof installation. It was clear to me that he and his team completely forgot to replace that part of the roof (which I had already paid for) and he decided to make up excuses as to why they missed it.

He has since asked me to pay over $1,100 for them to come back to replace the roof (I thought it didn't need to be replaced?)

Please, do yourself a favour and consider using a smaller roofing company that actually cares about their customers. This company is over priced and they do not value their work. If you use a smaller company, they actually take pride in the work they do and will stand behind their mistakes. Just a complete disappointment with 123 roofing.