Terranova Pools

Swimming Pools, Spas & Hot Tubs
Vaughan ON L4L 9P1
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Write a Review

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88%

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Reviews by rating (past 12 months)

Reviews for Terranova Pools

Average customer rating:
9.2 10 (57 reviews)

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Private User
Private User
Private User reviews Brampton, ON
9/10

Pool Installation and landscaping

Rob, John, Grame, Jason and team did a great job. Our project started March 2023 and was completed early June. Ultimately, as Rob said, its a mess, but trust the process. Sometimes there was a lot of anxiety, but the end result was fantastic! We are extremely happy with the new pool and the landscaping! Thank you Terranova team!

Approximate cost of services:
$130,000.00
1 of 1 people found this review helpful.
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Company Response

It was our pleasure. I hope you enjoy your new backyard for many years to come.

mbozzo2000
mbozzo2000
0 reviews Vaughan, ON
10/10

Pool control troubleshooting

Melanie from Terranova Pools was my saviour for troubleshooting my pool chlorinator malfunction. She knew who had the expertise to fix this and hunted him down. Dan the technician I dealt with really knows his stuff and I have complete faith all will be well! Thank you Melanie!!
Maria Bozzo, Woodbridge

Approximate cost of services:
$1,750.00
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Company Response

Thank you for the kind words Maria and it's our pleasure.

Private User
Private User
Private User reviews Palgrave, ON
10/10

Spa

From start to finish TerraNova provided us with fantastic service. From helping us source out our spa, ordering and delivering, it was all seamless. Special Thank to Mel and Jon for all their help they made the process so easy.

Approximate cost of services:
$10,000.00
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Company Response

Thank you it was our pleasure.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fixing the pump

My pump was operating but making too much noise. Terranova dealt with the manufacturer and had a replacement sent and they came right away to make the switch. I couldnt ask for a better job. The company is there for you not just at the beginning but afterwards. Makes you feel good.

Approximate cost of services:
$0.00
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Company Response

It was our pleasure.

Maxz
Maxz
1 review Vaughan, ON
10/10

Pool pump replacement

Rob brought new pump under very short notice and installed it to get pool back up and running

Approximate cost of services:
$1,800.00
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Company Response

Thank you. It was my pleasure

Private User
Private User
1 review Vaughan, ON
10/10

Pools

Terra Nova pools provided me with great customer service and support. I highly recommend them.

Approximate cost of services:
$90,000.00
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Company Response

Thank you

Paul in
Paul in
0 reviews Toronto, ON
10/10

Pool installation

I'm thrilled with the job that Terranova did with my pool. Their team is professional, skilled, friendly and easy to communicate with. They patiently answered all of my questions throughout the process and we extremely accommodating of my needs. The pool was done ahead of schedule and looks exactly as I hoped. Thanks again to the whole team!

Approximate cost of services:
$80,000.00
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Company Response

Thank you paul as it's been our pleasure. Enjoy your pool for many years to come.

jdraycott04
jdraycott04
2 reviews Toronto, ON
9/10

New Pool Installation in Toronto

Overall, TerraNova did an excellent job with our pool and it looks fantastic. Rob and his team were great.

Reason for 4* and not 5* was because we purchased an in inventory pool that the manufacturer (Narellan) damaged in transport. Because of this, we ended up being delayed 12+ months and Narellan did not honour the original price and charged us more.

Approximate cost of services:
$65,000.00
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Company Response

Hi Jonathan, thank you for the review but I don't understand why we are being penalized for a manufacturing issue that we have no control over. Maybe you should leave a review for the manufacture expressing your concern?

I'm glad everything WE did was fantastic and you enjoy your pool for years to come.

Georgetown-FENGATE Lane in
Georgetown-FENGATE Lane in
3 reviews Halton Hills, ON
10/10

Pool Maintenance

I've had an amazing experience with the team at Terranova Pools. I just booked my 6th pool opening (11th time at our house between open/close) and they treat me like I'm buying a pool.
Every time they came out to open or close my pool, it's 10/10 service from showing up on time, keeping my yard clean and helping me jump start the water to ensure that the water looks as clean as can be and ready for the kids to enjoy.
Thank you Jonathan and team.
Keep up the great work!!!

Approximate cost of services:
$300.00
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Company Response

Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Terranova Pools

Our team have been operating since 2012 offering services in excavation and architectural concrete. With 30 year’s combined experience in the construction field carrying out a spectrum of works from site prep and specialized grading, sewer/ water emergency repairs and decorative concrete work. Over the years the direction of the ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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