3 Amigas Cleaning Services

House & Apartment Cleaning
Toronto ON M5V
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House & Apartment Cleaning
3 Amigas Cleaning Services
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77%

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Reviews for 3 Amigas Cleaning Services

Average customer rating:
8.1 10 (15 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Home cleaning first time

It was one thing after the next with this cleaning service. They were scheduled to be here on Sunday afternoon and Alejandro called to let me know they couldnt make it. We rescheduled for Mon. He said 3 ladies were coming so that i could get my home cleaned in 1 hour and 15 min. It was a small bungalow and with 3 ladies, they didn't do much. There was a trail of dust left behind in almost every room. They did not sweep or mop the floors which i asked them to stay an extra 15 min more to do and they agreed and didnt do. One of the bathrooms looked like it wasn3 touched at all and the cleaner spent a lot of time in there. I asked for the grout to be cleaned on shower floor. Nothing was touched. It looked like she had sprinkled some water from the shower head to make it look wet. I used to have 2 cleaners from somewhere else that did everything i asked them to do in 2 1\2 hours and everything i asked was done and complete every tine.. With 3 ladies that was equivalent to 4 hours and it was a vey disappointing job. One of the cleaning ladies locked me out of my bedroom. I had to pick the lock open as i couldn't find the key.. Also it was very clear that i asked for eco friendly products to be used and they came in using chemical sprays. I attempted several times to text and call him about it. He didnt respond to any if my texts. I was not able to leave any message by phone and all of a sudden he was no longer available to communicate with. I also did not get a receipt we had talked about. I don't recommend this cleaning company..

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Private User
Private User
Private User reviews Mississauga, ON
2/10

Cleaning

Very disappointed in the customer service of booking and confirming appointment. Also, cleaning person never showed up and I was never advised that they would be sending a replacement. Cleaning was sub par, as mirrors and basic dusting missed. They seemed in a rush to get to the next house although I advised that I wanted a deep clean. Would not recommend.

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Avantika
Avantika
0 reviews Mississauga, ON
10/10

Cleaning Service - Office and Home

3 Amigas Cleaning Service are prompt and efficient. The ladies did their job well and did not need supervision. I have used their cleaning service more than once for both my home and after-school centre, and will call them again.

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Company Response

We are so pleased you enjoyed the service and liked the work done by Nidia and Annell. we look forward to our regular weekly cleanings! Mucho gracias!

Sophie in Toronto
Sophie in Toronto
1 review Brampton, ON
10/10

Home Cleaning

I am very happy with the service. I love the fact that they work around my busy schedule and very prompt in timing.My home was spotless after Annell was finish and she was very polite.
I would recommend 3 Amigas Cleaning Service anytime they are really good and price was very reasonable.

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Company Response

You're so kind and wonderful! thank you very much, we look forward to our next cleaning with you :)

GS
GS
1 review Toronto, ON
9/10

Cleaning services for move out

Arrived on time, with all equipment, flexible and did great work. Only recommendation would be to give email confirmation when we scheduled and e-mail invoice but otherwise work itself went great

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Company Response

Great suggestion! thank you for taking the time to write us a review. We will look to bring in email confirmations as part of our future booking system. mucho gracias!

Private User
Private User
Private User reviews Toronto, ON
8/10

4000+ Square Foot Home Cleaning - First Time

Overall I am pleased with the job 3 Amigas did. My home is clean, and the best part is, I didn't have to do it! I did share some constructive feedback with Ali-Jandro given that there were a few issues, which I will share below in the hopes that future bookers are overly communicative with expectations.

First, only one cleaning lady arrived despite being told two would come as I have a large home.

I contacted Ali-Jandro, and he told me an additional cleaning lady and himself would arrive to finish the job no later than 1pm (which was 3.5 hours after the first woman arrived). They did not arrive to assist until 2pm.

Second, she arrived with a small backpack of supplies. She had no vacuum, no broom, etc. She wasn't aware if another cleaning lady was coming and asked me where my vacuum and broom were - which I do not own. I do have a Dyson electric handheld vacuum which I only use in the kitchen to clean up under the dining table and I asked her to not use it, but I don't think she understood me because a little while later she took it and attempted to use it throughout the rest of my house, including the rugs in my childrens' room, which I don't think got clean due to low suction and also, likely spread kitchen germs and food up on the third and second floors.

Lastly, a thing to note, they do not take your trash as other companies do. In my neighborhood trash is picked up every other week and for each bag that does not fit in your trash can you must put a $5 tag on it. I now have three bags that do not fit in my trash.

Finally, it took 7 total hours for the job to be completed, as the one lady was alone for the first four hours and therefore I was unable to make an afternoon appointment.

I do recommend them, as they did a nice job, but wish they would have communicated more clearly the day-of. It turns out the other cleaning lady was sick, and the other crew with the vacuums and majority of the cleaning supplies were at another job an hour away. Unfortunately, I got the short end of the stick. Had they reached out, I would have happily switched the appointment to another day to better suit everyone.

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Company Response

Thank you for being so mind and accommodating and taking the time to write such a detailed review! we appreciate all the feedback and will strive to make it 10* next time. gracias!

laila
laila
0 reviews Mississauga, ON
10/10

Apartment cleaning

She is absolutely phenomenal and thorough. Very detailed and has polished and shined my entire house. Really amazing work! I will recommend to everyone I know!!!

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Company Response

So happy to have you as our new client!
Thank you for your hospitality! We look forward to our next cleaning at your home soon :)

michele
michele
0 reviews Mississauga, ON
9/10

House cleaning

Overall everything was well done. Only thing odd was that bed linen was changed as requested but they just put the new pillow case over the old one, rather than removing the old pillow case prior to putting the clean one on.

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Company Response

Thank you for your honest review! We appreciate the feedback and will definitely look to perfect any shortcomings this round. Have a wonderful day!

Peter from Halton Hills
Peter from Halton Hills
3 reviews Halton Hills, ON
6/10

Fantastic Job

Had a cleaning done today and am very impressed to say the least... Excellent job, punctual and polite - great combination.

Thanks again and looking forward to your next visit!

UPDATE: They have NOT shown up as scheduled and were "hours late" on their last visit. If you value YOUR time, you might want to keep looking elsewhere.

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Company Response

Thank you so much! we are equally excited for our next visit! see you soon

daphnehmartin2000
daphnehmartin2000
0 reviews Toronto, ON
10/10

Home cleaning

3 Amigos came highly recommended. We were plesantly surprised that our first call was answered immediately and they were willing to come over on Sunday which is perfect for our schedule. Gloria arrived on time and did an excellent job. Thank you Gloria and Adam.

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Company Response

So wonderfully kind - Mucho gracias for the sweet and generous review. we look forward to seeing you again this week. kind Regards, 3 Amigas Cleaning Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 3 Amigas Cleaning Services

Welcome to 3 Amigas Cleaning Services
We know you value your time, so let us help you get some of it back.
Our staff are experienced and work to high standards.
Call us today to discuss your cleaning service options.

CATEGORIES
House & Apartment Cleaning
SERVICES
Residential-Commercial- Renovation Cleaning
WEBSITE
https://homestars.com/companies/2936017-3-amiga-s-cleaning-services
PAYMENT METHOD
Cash and e-transfer
WARRANTY TERMS
Not Satisfied until the Customer is Satisfied
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.