Apollo moving

What should have been a simple move of a 2-bedroom apartment packed up in a storage locker took 2 movers from Apollo close to FOUR hours just to pack the truck. My furniture was DRAGGED across the filthy floor at the storage facility with the protective plastic covers removed because the two movers said they couldn't grip the furniture with it in place (I should add, my entire belongings were packed up by two movers from a different company, moved from up north to Kitchener and completely placed into storage in less time than it took these two guys just to pack the truck. They were more interested in video chatting with Family members than moving me in anything close to a timely manner, even though I had friends waiting at the other end to help me unpack.
Once we finally left the facility and arrived at my new place, it was almost 4pm. Furniture and boxes were unloaded and brought in ONE AT A TIME (no dolly, no hand-off line, nothing to make the job quicker)!! My new landlord thought I was some sort of hoarder because of how long the move took (I have a VERY normal amount of belongings). Some of my furniture was damaged as they moved it inside. My friends and I heard it tear and pointed out the noise and the damage, they just shrugged. The whole ordeal finished at 7:45pm!!!! It was the longest day and most unsatisfactory. Resolving damage issues with the owner/manager was also frustrating and time-consuming. My items are still damaged and I've given up on resolving these issues. Phone calls for the number listed go to the owner/manager's personal voicemail, with no message for the business, which feels sketchy. I don't know why they don't just forward the business voicemail to his number - it would at least sound much more professional.
Save your sanity and your belongings and go with a moving company that knows what they're doing.