Irwin Heating & Cooling

Giancarlo was very quick in responding to our request to remove an old gas line from our property. He came back twice to ensure all gas was disconnected safely. Fair pricing too.

Giancarlo was very professional and friendly throughout the process of getting an estimate, and during the installation of our units. He did his best to work with my specific requests, and our new units work very well.

Giancarlo was great! Helpful, prompt, professional and pleasure to work with. I highly recommend him.

Previous unit was 26 years old. Entire system needed to be replaced, including all duct work in attic. Giancarlo was very responsive, always took time to explain what he was doing and when, and approximately how long it would take to complete. This was a very challenging job but am very happy with the final outcome - particularly enjoying my new A/C on this first hot day in Toronto! I would highly recommend Giancarlo and his team to get the job done right, efficiently and cost-effectively.

Giancarlo removed my existing gas water heater and installed a new Rheem Hybrid Electric Water Heater. They also improved the exhaust piping for the furnace creating a new pipe from the furnace through the basement wall to the outdoors, and they cleaned the furnace when everything was done.

I was finding it a challenge to find a contractor who had experience installing Rheem Hybrid Electric Water Heaters. This water heater is available at Home Depot in Canada but is relatively new to the Canadian marketplace. It uses air-source heat exchange to markedly improve energy efficiency (it is about 4x more efficient than standard electric water heaters). It has electric heating elements that can be used to speed up water heating if required (hence "hybrid"). I specifically wanted a contractor familiar with this technology to ensure it was installed properly, and so that if I have any problems I have someone knowledgeable who can help service and maintain it.

Giancarlo was prompt in supplying a quote, answering emails, booking appointments, and came to do the work right on time on the date it was booked. He helpfully picked up the water heater from Home Depot and stored it until the installation date. He also very helpfully took the old gas water heater to the Enbridge dropoff depot for me when they were done. He was congenial and professional, and a pleasure to work with.

He was also very good at explaining what he was doing and why, and how it all worked. He cleaned everything up when he was done and everything is working perfectly. So I am very pleased with the job.

My only reservation is that for the first bit of work he did, we had a bit of miscommunication or something. It wasn't exactly what I was expecting. So I mentioned that to him. After that he was very careful to discuss his plans, and to check with me to make sure I agreed before doing things that were major (e.g. location of piping, location of tank, etc).

I would highly recommend him to others. (And I would highly recommend the Rheem Hybrid Electric Water Heater - it works great!)

NOTE: The approximate cost of $4500 includes HST and the cost of the water heater ($2200 + HST)

Giancarlo is very responsive and professional. He went above and beyond to help identify the source of a stressful leak in a mysterious duct in our attic. He and his team are extremely knowledgeable and personable. Would highly recommend.

My rented water heater got red tagged by the safety authority because of an improper installation. I spent weeks negotiating with the rental company and talking to various contractors who could neither explain nor provide an acceptable solution to this issue. I finally found Irwin Heating & Cooling on Homestars, got a clear explanation of the issue and a perfect solution from Giancarlo, and it costs me next to nothing. Instead of spending thousands of dollars to replace my existing water heater, Giancarlo suggested putting in an insulated air duct that solved my red tag issue. Thank you so much Giancarlo for your honesty and expersise!

Hi,

Giancarlo was referred to me by a neighbor. We were looking to purchase a centralized Humidifier (Aprilaire 800) and have the product installed. We have a high velocity HVAC system which can make finding a qualified professional difficult.

He came to our house to inspect the HVAC system and available space surrounding it before committing to the job. He was extremely professional and completed the install quickly and cleanly.

The system is working perfectly and we have had no issues.

I would definitely recommend Giancarlo.

Friendly service and detailed explanations were appreciated. He was on time and gave some money savings tips.

Giancarlo was a pleasure to deal with. He was very polite, quick to correctly diagnose the problem and made an extra effort to expedite delivery of the new part; minimizing the length of time we were without heat.