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- Approximate cost of services:
- $5,000.00
- Company Response
Thank You for your nice review, people can tell something is very wrong here. Let me tell my side of the story. Yes it is true I had to hire a new worker to try to finish this job because none of my 9 workers wanted to go back and Graham with 42 years of renovations experience told me he did not want to go back because the father in law was watching him all day right on top of him, he said the most stessful day of his career. My drywall expert Guy The Plaster Guy with 35 years experience was there 15 minutes and left. He call me and told me leave, this customer is gonna be a problem for you they are micro managing the job.. I should have listened to him. After 130 text from John and 75 from his wife I knew this was not gonna end well. Secondly he mentions increase cost, he asked for pot lights extra $300, heated floors$600, niche in shower $350. Did he think those were free. In the text I gave him the price. This is an experience of a customer micro manage a job. We have done 5 bathrooms since them an every customer is 100% happy. Let me tell you how to deal with a contractor. Honour your payment schedule, if you add items to your contract pay those add ons as they are done, don't tell your contractor your pay is every 2 weeks so you might have to wait for your money. No money no work that simple. Let me recommend something to every one doing a job with any contractor. If you have a concern you should bring it up ASAP so we can rectify. At the end when the contractor is finished then and only then should you put all your stickers. I have nothing to say about John and his wife and beautiful daughter, but as a customer in 40 years this was my worse experience with a customer that micro manage our job, it does not work to put 20 stickers a day before the job finished. Let me tell John one thing I have been servicing customers for 40 years and took lots of abuse, cheating and lack of respect ( lots of contractors will understand this). You know how many times people say I thought this was included, refuse to pay for add ons, think that we are ripping them off. Yes I walk off jobs when we are disrespected. About 1 job every two years I get these people who know nothing about construction and tries to teach our tradespeople their job.
Last but not least He gave me a deposit of $1000 after 1st week $2000 and then $1500
Then cost of the labour was $5,800 usually at Lowes and Home depot and larger contractors the price is more like $8,000 the reasoon for this difference is overhead.
The balance he owed me was $1300 plus lights $300, niche $350 heated floor $600
Total owed $2550 .About 3 days of work left.
Now here what is gonna happen he will get estimates from the big guys we call them with 40% overhead you will see how good a deal you had if you only left us alone to do the job
$10,000 to $20,000 to fix it. Good luck
