I found Doctor Appliance Ottawa on Homestars and gave them a call because of the favourable reviews. Now that Ive experienced their service, in particular from their appliance specialist Sergeii, I understand why they have such great reviews.
Getting a call back and an appointment was quick. Sergeii came over to have a look at the washing machine. Within about an hour the assessment was done and the repair completed.
Sergeii was really wonderful! He was open to talking out the problem with me, shared a few tips to help give the washer a longer life, and he helped get the machine all put back together (I had taken a panel off myself earlier and didnt expect him to put it back for me). And he was just a really nice guy!
I will definitely call on Sergeii again in the future.
Just ran a load through the washer and its working great. Thanks!
UPDATE: The first experience was positive so I reached out to them again in March when my dishwasher intake valve failed. Once again booking was pleasant and prompt. Sergeii was in and had the part replaced quickly. Thanks Doctor Appliance for another great service call!
- Approximate cost of services:
- $120.00
- Company Response
Hi Liz,
Wow, thank you for your amazing 10 star review of our appliance repair services. We are glad we could help with your washing machine repair. Sergeii is definitely an experienced and amazing technician and we're so lucky to have him on our Doctor Appliance Repair Ottawa team. Thank you for recommending us as your local Ottawa appliance repair company.