I've called Sam since my fridge was not cooling. Sam gave me a time frame where he will be coming to fix the fridge. The first good sign was that he came ontime.
Sam started asking me questions and symptoms of the problem. He then shared with me what he suspects the issue would be and clearly mentioned to me the fees before starting work.
He showed professionalism in dealing with the fridge problem and checking each and every aspect. His priority was to fix the issue without having to replace parts and that is what he did.
In fact he went above and beyond as the cooling didn't start after couple of hours since he left. Honestly I was concerned, so I contacted him. He gladly responded to my concern and explained to me what to expect. Next day, and as he said to me, the fridge was working flawlessly.
I would certainly recommend him.
- Approximate cost of services:
- $240.00
- Company Response
Hi, thanks for recommending us! we're glad
you had a great experience.