Called for a dryer not working, they came diagnosis of timer belt gone.
I pair for the repair only to be told the timer belt is good, the problem is another part which cost $85.00 i paid that as well.
After job was done the workman said he had to take the parts he replaced, which included my working timer belt. Which cost 296.00 in good working condition.
They are giving wrong diagnosis to get the job then bill you fir other parts. I called the company but got no response .
- Approximate cost of services:
- $501.00
- Company Response
Hi, firstly, I would like to thank you for choosing Fixify Appliance Repair and for taking the time to share your thoughts on our HomeStars page. It is always our goal to provide 100% customer satisfaction with every job we do, and clearly, on this occasion this goal was not met, for that we apologize. although the technician told you upfront that your washer needs 2 parts to fix it, and you said yes.
anyway please call us back. and I will make it exempt and refund you for the second part
Your feedback is very valuable to us and is taken very seriously.
Fixify Appliance Repair Team