Restoranation Inc

Mold Detection & Removal
Hamilton ON L8H 3S1
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Reviews for Restoranation Inc

Average customer rating:
10 10 (25 reviews)

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Natalie
Natalie
2 reviews Toronto, ON
10/10

Beyond professional!

Alex and his whole team were a dream to work with. We were in a dire and dangerous situation and Alex did everything he could to help us out in a rush. Restoranation is the most professional company we have ever hired. Their attention to customer care made us feel appreciated and confident in our decisions. The client services team was in constant contact with us and kept on top of our project, managing multiple trades and timelines. Also, the price was fair. We hope we never have a mold issue again, but if we ever need restoration services we will certain be calling Alex. And he is also one of the friendliest and patient people we have ever met! THANK YOU!

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Company Response

Hello Natalie,

Thanks so much for this amazing review. You were a pleasure to have worked with.

Again thanks for the kind words and stay safe.

Alex

Private User
Private User
2 reviews Vaughan, ON
10/10

Mold Removal From Garage Ceiling

Alex and his Team are extremely professional and efficient. Their prices are fair and the communication leading up the job was stellar. My family took literal months before deciding to move forward with the project and Alex was so incredibly Patient. He texted me every couple of weeks to follow-up on the status and never displayed any annoyance at our delays. In one day, his Team removed our garage ceiling and cleaned up the mold that had built-up from a roof leak. That job was $1400 approx, which is far less than the other quotes we got. One company quoted almost $3k!
They also offered to disinfect all of the garage items which may have had mold spores on them, for an extra $300. Totally worth it. This mold issue happened once before, about 5 years ago (another company fixed it) and it started growing again, shortly after. We asked Alex for the 'item-disinfection' because we wanted to ensure the garage was totally clean. They finished the job in one day, provided before and after photos, and left the garage CLEANER than it was when they started. Ultimately, if you need mold removal, you need to hire Alex. He is on point and definitely professional to the extreme; not just in his work but also in his manner of speaking, his knowledge of his industry, and overall demeanour. I will heartily recommend Alex at Restoranation to everyone I know. Thank you Alex and Team for everything.

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Company Response

Thank you so much for your review.

richard
richard
3 reviews Toronto, ON
10/10

Amazing service

We hired Alex and his team to do a full gut and remediation of our basement.
From the initial quote through to the end of our project, Alex was very professional, knowledgable and helpful. The level of customer service was excellent - he did everything he could to make sure we were happy and that the process went smoothly.
The team led by Charles working on our basement was amazing - on time, great communication throughout the process, worked a couple of long days to make sure everything was finished on schedule, and left everything super clean. You can tell they took the time and really did a thorough cleaning.
We would definitely recommend Restoranation!

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Company Response

Hello Richard,

Thank you so much for your review.

eboehmert in Toronto
eboehmert in Toronto
0 reviews Hamilton, ON
10/10

Home Renovation

We are more than happy with the work performed by Alex and his crew and highly recommend them. The work has been done in a professional and timely manner with an understanding approach to our needs and circumstances. They are thorough and accommodating, working with us to help keep an eye on costs without any compromise on quality of work being performed.

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Company Response

Hello Eric,

Thanks so much for this amazing review. You are a pleasure to have worked with as well and were very respectful to me and the team. If you ever know anyone who needs environmental work done just send them our way and we will take care of them just as good as we took care of you.

Again thanks for the kind words and stay safe.

Alex

Luke
Luke
1 review Toronto, ON
10/10

Mould Remediation

Alex and his crew from Restornation were fantastic. They took care of the issue cleanly and quickly. Alex was open and honest from the beginning. I completely trusted him and would recommend this company to anyone.

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Company Response

Thanks so much for this amazing review !!

Luca in Toronto
Luca in Toronto
2 reviews Toronto, ON
10/10

Testing

My family and I have used Restoranation for testing and removing toxic materials within our homes. They’re customer service, knowledge and expertise are second to none. I highly recommend them!

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Company Response

Thanks for this wonderful review

KL Toronto
KL Toronto
3 reviews Toronto, ON
10/10

Asbestos testing and abatement, basement and shed demolition

Absolutely satisfied with Alex's quality of work, clear and timely communication, and the patience and care he put into the projects. I'd recommend Alex to everyone with no reservation, especially to first time home owners with little experience, as he did not simply "answer your questions", but would volunteer every advice and knowledge that he had.
I'm a first time home owner with an old house. I knew close to nothing with renovation and maintenance in the beginning, and was looking to do asbestos testing as a first step. I feel so lucky that I came across Alex. I ended up working with him and his buddies on pretty much everything in the house. Even my neighbors were impressed with their work and kept telling me that they did a good job.
At the beginning, I submitted an asbestos testing request, and explained to every interested company that I didn't really know where to look, but I did want to test "everything" in the house and know what can or cannot be done going forward. Alex was incredibly patient from the beginning, explaining what he planned to do and was very clear about the costs. I noticed that his business seemed relatively new, but was impressed by the clear communication and expectations, and decided to do the testing with him. It was the best decision!
On the day of the appointment, he carefully looked around the house while discussing about my renovation plans, the explained in great detail about what needs to be tested, and also offered a ton of side tips on renovation, like what's most cost-effective and the best order to do stuff. It was invaluable advice.
He also brought a colleague to make sketches of the house while he took the samples, so that if we decided to continue working with him on demolition and abatement, we don't need another appointment. I knew this was extra cost for him if we did not process with him, and really appreciated how he went out of the way to save our time. I already knew I wanted to work with him, and can trust him to take the proper precautions with asbestos.
We had a quick call when the test reports came back, then I got an incredibly detailed room-by-room quote, with unit prices and measurements. It was daunting at first, but I liked the transparency of pricing, because it also means we had a good idea of what the extra costs could be if there are any surprises during the project.
Of course, with the level of detail and care, they did a great job with demolition. All the windows, appliances and plants are intact after a big job, and everything was spotless. He also gave us daily updates on progress so we know exactly how things are going.
And of course, there are always surprises when you dig into an old house. Alex communicated everything clearly and timely, with transparent quotes. He also hired contractors and buddies to help us with plumbing, electricity, installation, etc when we had to remove more stuff than planned, to help restore the house to a livable condition in time. He also always made it clear that we don't have to work with his recommendations and feel free to find our own contractors. In fact, it's almost impossible to find anyone in time in the crazy market, and it's quite difficult for them to squeeze us in so we also really appreciated this help.

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Company Response

Thanks Karen for this wonderful review!!! You were an amazing customer to have from the start right to the finish. I would also like to thank you for your wonderful hospitality and would like to say congratulations on your house. If you ever need any advice don't hesitate to reach out to us.

Andrew in Hamilton
Andrew in Hamilton
1 review Hamilton, ON
10/10

Professional, Diligent, and Knowledgebable

Alex and his team were extremely professional, polite, knowledgeable, and a pleasure to work with. I had asbestos and black mold removed from my basement and crawl space, and they took every precaution possible to ensure our safety, and the safe removal of the mold & asbestos.

They were also extremely diligent and caring in terms of their techniques to ensure everything was removed properly, and they wouldn't stop until they had done so in the most effective and safe way.

Alex and his team were also very knowledgeable about what they were doing. As they completed each step, they were explaining what they were doing as they completed it and what they next steps for them would be. When everything was finished, they explained in great detail what they had accomplished/completed, walked me through exactly what they had done while in front of the finished product, and gave me effective and detailed next steps in terms of keeping the mold away and maintaining our clean basement.

I was extremely happy with the finished product, and I wouldn't want anyone else handling my mold & asbestos issues. Alex and his team were incredible to work with, and would 100% recommend to others and use again. You'd be foolish to go anywhere else.

1 of 1 people found this review helpful.
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Company Response

Hello Andrew,

Thanks for this amazing review. You were a pleasure to work with. Anytime you need us again don't hesitate to give us a call.

Have an amazing day!!

Silvana in Toronto
Silvana in Toronto
1 review Toronto, ON
9/10

Water Damage Repairs to Dining Room

We hired Restoranation Inc to repair water damage done to our dining room after rain had seeped into our house as a result of an area of damaged bricks on the exterior part of our house. Alex and his team immediately put us at ease and made us feel confident that they would try their best to restore the affected area and work diligently to address our concerns during this disheartening time. Professional and organized, Alex was consistently reliable in keeping us informed about the process, as well as respectfully bringing attention to some unforeseen issues, conveying commitment and care for his customers. Taking the time to educate us about mold removal, as well as providing insight into different options, Alex approached the job with competence and conscientiousness. He and his team were often willing to make adjustments and offer solutions when dilemmas arose. Amazingly, the amount of dust and debris floating around our home was minimal in comparison to work undertaken by other companies, due to the terrific containment area established by Restoranation Inc. This was a rare example in our personal experience in which a company actually took great pains to ensure that our home was left clean and orderly upon the project's completion! Thank you, Restoranation Inc!

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Company Response

Thanks for this wonderful review. You were a pleasure to work for from the start to the finish. I'm glad you are happy with everything and if you need anything from us again don't hesitate to reach out to us.

Have an amazing day!!!

Kevin in Toronto
Kevin in Toronto
1 review Toronto, ON
10/10

Professional, great communication

I had some demolition done in my condo. Alex was professional and forthcoming from start to finish. He took all the necessary precautions to protect my condo and contain the the dust. Clear and timely communications. Definitely recommended.

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Company Response

Thanks Kevin for this amazing review. We always try to ensure that the customers home is protected and that the customer is always happy and I'm so glad you are happy. Thanks again for your hospitality during our work. You were an amazing customer from start to finish as well.

Alex

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoranation Inc

Using the most up-to-date remediation methods, leveraging the power of technology (like no one else) and unrivaled customer service, we save you valuable money, time and headaches. From mold in your basement to your attic to asbestos all being terrible health hazard's in your family's home, we get right down to the source and remove all environmental hazards with our fully trained remediation specialists helping your family's home become a healthy environment again.

CATEGORIES
Mold Detection & Removal, Demolition, and Fire & Water Damage Restoration
SERVICES
Environmental services such as Mould, Asbestos, Wind, Fire and Water
SPECIALITIES
Environmental services such as Mold, Asbestos, Wind, Fire and Water
WEBSITE
https://restoranation.com/
PAYMENT METHOD
Any type of payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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