Mister Martin Renos

Kitchen Planning & Renovation
Hamilton ON L8J 2W6
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T. Huynh from Hamilton
T. Huynh from Hamilton
2 reviews Hamilton, ON
2/10

Bad Experience

We hired this company to do a major interior renovation project ($150,000+). We would not recommend them. They were fine for simple tasks like putting together Ikea cabinets, but were grossly ill-equipped to deal with the complexities of a larger project like ours.

We went with this company because their quote came in lower than others and they had a high rating on HomeStars. We ended spending significantly more to repair the deficient work and damage caused. There are too many to list, but here are a few examples:

• faulty plumbing resulting in significant water damage and two separate insurance claims
• poor planning, resulting in door frames cut off, unusual vent locations, uneven walls, etc.
• damage to our plumbing and septic system caused by contractors pouring mortar down the drain
• damage to our hot water tank caused by construction debris clogging the vent
• warped wood floors caused by contractors working with doors open in the middle of winter
• damage to our appliances which were left outdoors by the contractors during construction, exposed to the elements
• faulty installation of a floating vanity cabinet with no support bracket, resulting in the cabinet ripping off the wall and landing on another contractor
• failing to install air vents or cold air returns in the bedrooms
• failing to secure the oven
• forgetting to secure the dishwasher before the countertop was installed, making it impossible to secure afterwards
• poorly planned plumbing locates resulting in no storage space (because the cabinets were filled with excess plumbing)
• failing to install a sub-floor (even though we paid for it) resulting in an uneven, buckling floor, loose tiles and grout

Our project was estimated for 9-weeks. It ended up taking over 5 months. The contractor was largely unresponsive after we paid them. A year and a half later, we are still uncovering faulty work and covered up mistakes.

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