I had a colleague refer this company. I needed new drywall, taping, mudding, sanding and paint in basement ceiling and hallway. First Jas is an absolute pleasure to work with - he is quick in responding to all text messages - did the quote within a few days of contacting him. They are reliable and on time and their prices reasonable. They did 2 coats (would have preferred 3) they patched up a wall area and also bathroom small areas too at no additional cost which was very much appreciated. Within 10 days job done but did notice ceiling lines after paint done in some spots. We contacted Jas right away and they came back to fix - needed additional screws on drywall in 4 major areas - along with sanding and paint again so that delayed me by an extra week. We felt the job a bit rushed and the last guy after a long day to refinish was tired snd it showed. Its not his fault but not ours easy if it was done with a few more screws in the first place. It happens as we are all human. What matters is Jas takes pride in his work and checked the job himself and made sure it was corrected to our satisfaction. I do have a couple of bathroom renos coming up and will use them again - hoping with a bit more attention- again he dealt with the issue and super quick to respond. If he didn’t, I’d be hesitant in giving a full job but seeing how he works and communicates and how quickly he resolved the issue - pleasure to keep them as our go to guys for drywall.
- Company Response
Thank you Barbara for posting a honest review, it helps us to deal with minor things that we might ignore in future. Exceptional Drywall Contractor is glad to able to fix the issue fast. we always try to do the best but sometimes a human erroe occur. Odds for getting a recalls are pretty low like 0.1% , but that is part of job. Your basement looks stunning now, looking forward to working with you on future projects!