Squeaky Cleaning

House & Apartment Cleaning
Toronto ON M5E 1A4
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93%

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Reviews for Squeaky Cleaning

Average customer rating:
9.4 10 (262 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Deep Clean

It was my first time having the house deep cleaned. Cleaners came On time and did a good job cleaning the whole house.

Approximate cost of services:
$600.00
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Matt
Matt
4 reviews Toronto, ON
10/10

Happy with service - Post construction cleaning

I ran into some issues with the original crew but Squeaky cleaning sent out another individual to finish up the work the next day in order to make sure I was happy with the service. They care about their customers and building long term relationships with the people they work with. Mark of any good company is how you act in a problematic situation and Squeaky Cleaning went out of their way to make sure I was happy with everything.

Approximate cost of services:
$850.00
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Company Response

We sincerely appreciate you taking the time to share your updated experience with Squeaky Cleaning. We're truly sorry for the issues you encountered, and we're grateful that you allowed us the opportunity to rectify the situation.

At Squeaky Cleaning, we value our customers and strive to build long-term relationships based on trust and exceptional service.

Your words regarding our response to a problematic situation mean a lot to us. We believe that the true mark of a good company lies in how it handles challenges, and we're humbled by your acknowledgment of our efforts to make things right.

If you ever need our services in the future or have any further feedback, questions, or concerns, please don't hesitate to reach out. We're here to provide top-notch service and maintain the positive relationship we've established.

Thank you for your understanding and for giving us the opportunity to serve you better.

Private User
Private User
Private User reviews Toronto, ON
10/10

Condo deep clean

Claudia did a deep clean of my new condo in Toronto and did a great job!

Approximate cost of services:
$350.00
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Company Response

We're thrilled to hear that Claudia did an excellent job with your deep clean in your new condo! We take pride in providing top-notch service, and your satisfaction is our priority. If you have any more cleaning needs in the future, don't hesitate to reach out. Thank you for choosing our Squeaky Cleaning!

Private User
Private User
Private User reviews Markham, ON
10/10

Deep Clean Basement

Great job doing a deep clean in a very messy, dusty basement. Particular point of perfection is their engagement with the owner and frequent checking for quality purposes.

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to leave us a positive review regarding our deep cleaning service. We appreciate your feedback and your trust in our services. Should you require any further cleaning assistance in the future, please don't hesitate to reach out. We look forward to serving you again and maintaining the cleanliness of your space.

Private User
Private User
Private User reviews Toronto, ON
8/10

CLEAN

My husband reminded me that a friend was come to Toronto to stay over long week-end. I called Squeaky clean immediately. I hadn't dusted in a while and had started to name the dust bunnies. Karla cleaned for 5 hours. My house sparkled. She is coming back for sure! The dust bunnies will have to find a new home.

Approximate cost of services:
$249.00
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Company Response

Thank you for taking the time to share your positive experience with Squeaky Cleaning. We are delighted to hear that we provided exceptional service and left your house sparkling clean. Your satisfaction is our top priority, and we appreciate your kind words.

Private User
Private User
Private User reviews Toronto, ON
6/10

updated review after customer service response

I had initially written a negative review based on a bad experience with one of their cleaners, and the subsequent poor response from their head-office when I complained. However, after posting the review I was contacted by Squeaky Clean and they have done an excellent job of correcting their initial mistakes and customer services issues. They have since sent an excellent cleaning team to re-do the job that was a problem, and we have agreed to move forward with bi-weekly service at a price that I am comfortable with. I increased the stars from 0/10 to 6/10 at this time, based on their effort to solve the issue and the respectful and diligent way they have worked to resolve my concerns. If they continue to provide quality service and prove themselves, I would be happy to recommend them moving forward, and increase this rating further.

Approximate cost of services:
$240.00
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Company Response

We sincerely apologize for the extremely disappointing experience you had with our cleaning service. We understand your frustration and disappointment, and we deeply regret that we failed to meet your expectations. Please accept our sincerest apologies for any inconvenience caused.

We expect all members of our team to adhere to our policies and deliver a high standard of service to our valued customers. We would like to assure you that your feedback has been taken seriously, and we are addressing this matter internally to prevent similar incidents in the future. We value our customers and their satisfaction, and we understand the importance of open communication, accountability, and prompt resolution of any issues.

If there is anything we can do to address your concerns please reach out to us and we'd be more than willing to find a resolution for you.

Shelby
Shelby
0 reviews Toronto, ON
10/10

Full House Clean

Samuel and his assistant did a fantastic job cleaning our house! Very thorough, and would definitely recommend Squeaky Cleaning to anyone who asks,

Approximate cost of services:
$375.00
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Company Response

Thank you so much for taking the time to share your positive experience with our cleaning service. We are thrilled to hear that our team did a fantastic job cleaning your house. We will continue working hard to maintain the high standards that have earned your trust and recommendation.

Thank you once again for choosing Squeaky Cleaning, and please don't hesitate to reach out to us if you need any further assistance. We look forward to serving you again in the future.

Barbara in Toronto
Barbara in Toronto
16 reviews Toronto, ON
8/10

Deep cleaning of house

I have used this company in the past and been very pleased. Several weeks ago I booked with the same three person crew as previously. However, things did not go as well. I itemized my complaints to the company and they did respond to me. I have been offered a free 6-hour cleaning in the future with a different crew. I have accepted this offer and am accordingly revising my previous review. I do appreciate it when a company responds to a complaint in a positive manner and will again recommend this company.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time to share your feedback regarding your recent experience with our company. We sincerely apologize for the disappointing service you received and the lack of follow-up from our end. We understand your frustration, especially considering your previous positive experiences with our services. Please accept our apologies for any inconvenience caused.

We deeply regret that our client support team failed to follow up with you as promised. This is not indicative of our usual standards, and we apologize for any further frustration this may have caused. We appreciate your patience and understanding and assure you that we will address this matter internally to prevent a recurrence in the future.

We would like to make amends and resolve these issues for you. We kindly request that you reach out to our client support team once again, providing your contact information and the best time to reach you. We are committed to finding a suitable resolution and restoring your faith in our services.

We value your continued support and hope to have the opportunity to regain your trust.

Private User
Private User
Private User reviews Toronto, ON
8/10

Condo cleaning

The cleaning done was excellent! The service provider also followed up diligently. Overall was pleased. Thank you.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found the cleaning to be excellent. Squeaky Cleaning takes great pride in providing top-notch service, and we're glad to know that it met your expectations. Customer satisfaction is our priority, and we strive to go above and beyond. If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Squeaky Cleaning!

Nadia in Belle River
Nadia in Belle River
0 reviews Toronto, ON
10/10

Move out deep clean

Roxanne did an amazing job deep cleaning my apartment when I moved out. She was so thorough my landlord said the place didnt even looked lived in! Highly recommend.

Approximate cost of services:
$338.00
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Company Response

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Roxanne did an amazing job deep cleaning your apartment. We take pride in providing thorough deep cleaning services, and it's great to know that our attention to detail made such a difference. We genuinely appreciate your recommendation, and we at Squeaky Cleaning are here to assist you anytime you need our services in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Squeaky Cleaning

Squeaky Cleaning has been offering cleaning services in the Greater Toronto Area for almost a decade. We service condos, townhomes, homes, and offices for regular cleans, deep cleans, move-in / move-out cleans, and post-renovation cleaning. We pride ourselves on being the most professional cleaning company in Toronto. All of our staff understand the importance of a customer-oriented mindset and happy clients are the backbone of our service. Feel free to reach out to us over the phone (647-576-2518) or book a cleaning online. We have a 100% satisfaction guarantee.

CATEGORIES
House & Apartment Cleaning and Renovation Cleaning
SERVICES
Post-Construction Cleaning, Regular Cleaning, Carpet Cleaning, Deep Cleaning, Maid Services, Move In/Move Out Cleaning, Post-event Cleaning, Rug Cleaning
WEBSITE
https://www.squeakycleaning.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Credit Card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.