Eh! Maids

I requested a move-out clean to ensure that the property was clean for the next tenant to move into the property. I was quoted $500+tax with a cleaning of a finished basement. They sent ONE cleaner for a maximum of 2 hours (under the assumption multiple cleaners would be sent for that rate). Basement wasn't tocuhed, floors weren't mopped and this for a higher end clean. Very disappointed and please avoid this place at all costs. I have recieved service from another company in Toronto and that place is incredible (3 people, 3 hours for a 1600 sq foot townhouse) and great communication.

Avoid this company at all costs!!! We booked this service to do a clean of our 1000 sq. ft condo. The “cleaner”spent 4.5 hours in our home and somehow made it look dirtier than when she arrived. We are baffled by what she was doing during that time. She left a steel wool pad in the toiled with a hunks of hair (not even mine), didn’t mop, didn’t wipe bathroom shelves, didn’t do baseboards (paid an extra $25 for) she wiped the TV screens with a dirty wet rag which left a nasty streaky film behind. It was a Friday evening and we were expecting company so we finally had to ask her to leave so that we could clean up after her! When I called the company to complain, the said all they could do was to send another “technician” out do finish what she didn’t complete. It cost us $325 for a filthy disgusting job. The company would not offer a refund despite many discussions with Dexter (manager?) Dexter continued to defend the gross work of the technician Yvonne. Absolutely horrid quality, shockingly bad customer service and zero value for a premium price. Do not make the same mistake we did!! Take your business elsewhere!!!!

Hi There,
I am reaching out to you here because my calls have not been returned in regards to a refund for a cancelled cleaning service which was previously schedule for Saturday September 10th. As  was discussed with Marie, the service was cancelled because the services that were about to be provided were not the services previously requested on the Eh maids website. The Cleaners reviewed the list of things they were about to performed prior to commencing and informed me that the kitchen fridge and stove outside and inside were not going to be cleaned in addition to beds not being made. Again, as mentioned to Marie, this was not was expected. Marie explained during our conversation that linens would not be done after I confirmed that I did not select that from the list on the website as this was always included in cleanings I’ve had done by other companies in the past. I informed Marie that I selected fridge and stove prior to receiving the quote.  Somehow the quote that was sent to me via email did not include fridge and stove.  
I phoned the office on Saturday morning to explain the misunderstanding and requested a refund. I was met with hostility and disrespect by a receptionist who informed me to call back on Monday morning. In further discussions  with Marie, I was told that the cleaners deserved to be paid for the gas used to come to my house. I agree that they should be paid but not at my expense. I was subsequently charged $123.74 unjustly and I’m requesting a full refund. I have called and left messages only to have no one return my call. 
I am requesting a full refund In the amount stated previously.
Regards,

Eh! Maid house cleaning services provide brilliant services. Im really amazing for their service, this is really amazing and this services is friendly and realiable also exceptional services.
Thank you so much

Great service . Good communication from the outset and arranged a cleaner at short notice.
Cleaner was punctual, friendly. Eh Maid really checked out what I wanted and did fantastic job.
Will use again.

Wonderful service ! Eh ! Maid did a superb job for us and stayed much later than I expected to get everything finished. I cannot speak highly enough of this company and will certainly be using them again.

They are very communicative, polite and provide a great cleaning service. Super helpful even in tricky situations. Always efficient and clear. Eh Maids House Cleaning Service provide a great
service!

Our end of tenancy cleaning was seriously good, the flat was spotless. Heartily recommended .A very professional job done, I’ll definitely use this service again and recommend to anyone. Thanks!

Great service. Friendly and reliable; and flexible if we need to change our regular cleaning times. We were originally recommended by a friend and we have recommended eh! Maids House Cleaning Service Toronto to other friends too.

Highly recommended for professional cleaning services. We have used this company for a few of our commercial properties and they have very competitive pricing. Excellent communication and response time .