Quick Cool Heating and Air Conditioning Ltd.

Heating & Air Conditioning
Burnaby BC V3N 5A8
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Heating & Air Conditioning
Quick Cool Heating and Air Conditioning Ltd.
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86%

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Reviews for Quick Cool Heating and Air Conditioning Ltd.

Average customer rating:
9.5 10 (20 reviews)

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Loretta in Vancouver
Loretta in Vancouver
2 reviews Belcarra, BC
10/10

Timely, Friendly, Trustworthy

Our furnace fan quick working on the Saturday morning of a long weekend and we were fortunate Andrey was available that morning for a call. It was the first time we had used his company and we were very happy with his service and remedy. When business opened Tuesday after the holiday, we got the part Tuesday morning came to fix. It was a good experience and we would use him again.

Approximate cost of services:
$1,000.00
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Company Response

Thank you, Loretta! I was happy too that I was able to find a temporary fix so that the house stayed warm over the weekend and the visit had value for you.

Private User
Private User
Private User reviews Burnaby, BC
0/10

Air conditioner

My brother decided to get a small air conditioner unit for his apartment. Being on a fixed income and with his finances under the care of a trust as he is disabled we decided to get a few quotes. My brother sent me his quote from Andrey the total was 1.800 and the unit was 588. I thought 1.200 was quite high to install the unit so I called Andrey and asked if I
could get a break down of the quote. He refused, got very belligerent and said I was accusing him of something ? And then he proceeded to tell me he was the owner of the company and he didnt have time to make everyone happy?? I have worked with contractors for many years I am absolutely shocked and to be quite honest horrified how he handled the whole situation! We will now begin to look for another quote. I am a advocate for people who suffer from mental illness and I wouldnt wish this disease on anyone. I really hope Andrey never has to deal with a family member who has one!

Approximate cost of services:
$1,800.00
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Company Response

Thanks for leaving the review. I am very sorry that it was your experience of the situation. I would like to clarify though that I was polite, apologized a thousand times, but still refused to satisfy your request to provide the quote breakdown for quite a few objective reasons. I am sorry again that you experienced me in a different way.
I have already explained on the phone that our company’s policy is that we don’t provide breakdowns. And this is because we always guarantee a fixed fee to our customers, so they feel they don’t need to see the breakdown.
Again, I am sorry I was not able to help you on this job. I wish you and brother all the best to find a contractor that can give the breakdown you are looking for.
Andrey.

martindee
martindee
1 review Vancouver, BC
10/10

Excellent!

Andrey and Mackenzie did an excellent job installing our new Daikin mini heat pump in late June. We had it installed just before the current heat wave in Vancouver and we love having our AC when it gets this hot. Make sure you book them early as there is low stock and they're busy for months. I highly recommend Quick Cool Heating and Air Conditioning Ltd. Thanks again, Andrey!

Approximate cost of services:
$8,800.00
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Company Response

Thank you for taking your time to write the review, Martin! I hope you enjoy your new AC.

edlim1971 in San Francisco
edlim1971 in San Francisco
1 review Vancouver, BC
10/10

New Mini Heat Source Pump with multiple ducts installation

I found Quick Cool Heating and Air Conditioning Ltd on Homestars. I was impressed by their high rating and customer satisfaction. When Andrey called me to do an initial chat and came over for an inspection of my townhome, I had a good feeling about his work. He asked a lot of questions and helped me understand how the ducting would go though my townhouse (there needed to drill holes thru my drywall and some studs). I had 2 other quotes but felt this was the business to go with. Andrey provided me a quote and the appropriate documentation of the heat pump.
On the week of the install, Andrey and his assistance Mackenzie were prepared and professional in their 4 days at my place. Each day, they cleaned up after themselves and my wife was impressed each day she came home.
Andrey kept me in the loop with his communication and was quick to respond to my inquires.
After the installation, I had to call Quick Cool 2 more times to check on the ducts. One duct was dripping slowly in our closet. Andrey came in ~1 hour to quickly redo the drainage line. The leak was fixed. The next time was during our 40+ degree heat wave in Vancouver. One of the ducts had a lot of condensation and was blowing cold droplets. Mackenzie came in ~2 hours and inspected the duct. I was satisfied with his explanation with the extra condensation.
I only have great things to say about Quick Cool's work! Very professional, excellence communication and quick to respond. This is the best $$$$$ I've ever spent! A+++++

Approximate cost of services:
$20,000.00
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Company Response

Very much appreciated, Ed! We truly enjoyed working on the project and I am happy to hear that you were satisfied with the result!

Markella in Toronto
Markella in Toronto
0 reviews Vancouver, BC
10/10

Air Transfer Grill insulation

Overall positive experience. Quick Cool Heating came in quickly and did a professional good. Happy wit the service.

Approximate cost of services:
$400.00
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Company Response

Thank you, Markella!

Allen in Vancouver
Allen in Vancouver
3 reviews Vancouver, BC
10/10

Duct inspection and repair

I had two ducts that needed to be looked at. One was a kitchen fan duct that we'd been advised to have inspected for flow – they successfully measured it and calculated it to be in good working order which was great. The other was a bathroom fan, which was quite noisy. Luckily the problem was located quite close to the fan intake, and they were able to make it much quieter quite quickly. Glad I got in touch with them, everything was very reasonable.

Approximate cost of services:
$140.00
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Company Response

Thank you for the opportunity, Allen! We strive to provide the best quality HVAC service and ensure our clients are 100% satisfied!

mypaypal1982 in Toronto
mypaypal1982 in Toronto
2 reviews Burnaby, BC
10/10

Great service,fast response, honest company

Great service ,I installed kitchen fan and its been 1 year it works great and I'm very happy ,clean and professional installation.
Recommended A+++

Approximate cost of services:
$300.00
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Company Response

Thank you for the review!!

Private User
Private User
Private User reviews Vancouver, BC
10/10

Innova 2.0 installation in condo

Best choice in picking this company for my A/C unit installation. Andrey was incredible from providing estimate, setting up install date, actual installation and follow up to my queries. It was a pleasure dealing with him.

Andrey is extremely professional, punctual, prompt in his responses and more than willing to provide an explanation or a follow-up check up. While installing he was very calm, cool and collected. No challenge was too big for him to overcome. He is more than a simple installer rather his work ethic shows him to be smart, well educated in his line of work, knowledgeable and extremely focused on good customer service . He represents Quick Cool Services well. Thanks Andrey!
-S.L. -

Approximate cost of services:
$6,148.00
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Company Response

Dear S.L., Thank you so much for taking your time and write such a great review! I am so happy to hearing that you were happy with your service.
-A.I.-

matthewtcox in Toronto
matthewtcox in Toronto
0 reviews Port Moody, BC
10/10

Responsive and thorough and transparent resolution to my issue when we really needed it.

Our air conditioner broke down even causing electrical breakers to flip. Called Quick Cool and same day squeezed us in late in the evening, fixed everything up, maintained it to be better in future, as helping us understand what went wrong. Awesome service.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for taking your time and write a review for us Matthew!

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Great service

Andrey did an excellent job on the air conditioning. He was professional, knowledgeable and friendly.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for taking your time to write this review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quick Cool Heating and Air Conditioning Ltd.

Quick Cool Heating and Air Conditioning Ltd. specialize in installation, repair and maintenance of heating, ventilation and air conditioning (AC) systems, both commercial and residential. We began operations in 2017 and since then have built up a reputation for being a professional and reliable contractor within the industry, well known for furnace and air conditioner installation.

*****

We are a family run business that consists of 3 qualified service/maintenance technicians: B gas fitter Certification, Red Seal Refrigeration Mechanic Certification, HRV Design and Installation Certificate.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air conditioner, heat pump, furnace, heat recovery ventilator
SERVICES
installation, repair, maintenance
BRANDS
Daikin, Fujitsu, Mitsubishi, Innova, Ruud, Goodman, Payne, Samsung, Tosot, Gree
STYLES
Split, ductless mini-split, central, mini-ducted, monoblok (Innova 2.0).
WEBSITE
https://quickcool.ca
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
3
RETURN POLICY
n/a
PAYMENT METHOD
Visa, Debit, E Transfer, Cheque, Cash
LICENSES
Burnaby, Delta, New Westminster, Richmond, Surrey, Vancouver, Maple Ridge
MEMBERSHIPS
Fortis BC, TECA, HPSC
LIABILITY INSURANCE
Yes
DIPLOMAS
Refrigeration Mechanic TQ, B Gas TQ, HRV Certificate, Boom Lift Certificate,
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years labour warranty on installed equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.