Ozan at Reliable Drain & Plumbing was recommended to us by another plumber who was unavailable at the time. Our drain clogged shut and it was a disaster, we really needed help.
Ozan tried to snake out the blockage but the drain was over 50 years old, clay/asbestos, and had finally given up. He called in to arrange an excavation, and the team from Reliable were hardworking, friendly and professional. They recommended installing a backwater valve which will make sure sewage will never back up into our basement, which I recommend highly. They excavated, showed me via camera what was going on in the pipe, and did the drain pipe replacement and valve install very efficiently.
The admin staff were excellent, and guided us through each step of getting a rebate for the backwater valve installation. Lots of paperwork that, but they guided us through it all smoothly, with great attention to detail.
Later, we had Ozan re-configure the plumbing underneath our new quartz countertop, which was installed by the amateurs who owned our house prior to us. He's a super nice guy, was a pleasure to work with, and talented.
All in all, a great experience working with Reliable. Recommended highly!
- Company Response
Reliable Drain and Plumbing thanks you for your feedback and for your kind recommendation on doing business with us.