Cowry Kitchen Reno

Kitchen & Bathroom - Cabinets & Design
Toronto ON M9L 1S7
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HomeStars  >  Kitchen & Bathroom - Cabinets & Design in Toronto  >  Cowry Kitchen Reno  >  Good materials, but terrible and unreliable contractors and customer service
Private User
Private User
Private User reviews Toronto, ON
1/10

Good materials, but terrible and unreliable contractors and customer service

One of the worst reno experiences we have ever had with a contractor/supplier. The only redeeming quality about this company is the price. You get decent quality cabinets and material for a good cost. But while the price is good you will guarantee suffer from their extermely bad customer service and communication.

Our job was given to Cowry in mid-October and was a full basement reno that should have taken maximum 4-6 weeks to get done. It ended up taking over 4 and a half months, and that is with continuous phone calls pestering them as to why the work was not getting done. Furthermore, half of the materials weren't even delivered. We had to drive all the way back to them to pick up missing cabinets and then again to get a bathroom mirror.

I recommend spending a little extra money and go to a different company thats more reputable and works in a timely manner and holds accountability their customers.

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